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REV Technical Center - Indiana
- RV Repair
- Decatur, IN
About this business
Location details
1420 Patterson St, Decatur, IN, 46733, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not happy with Rev service. I called them for two weeks - left four VMs and multiple emails with no response. Meanwhile I was stuck on the road with multiple issues (jacks, slide out, alternator). Finally got a VM back from that just put me back in the same voice mail box. when I finally got a human to call me back he just casually told me "October is the sooner." It's July. Totally not cool.
They addressed all issues with the motorhome. However, we ended up having another unexpected issue after the visit. I called them about the problem and told them we were 3 hours away from the service center. I asked if they could make room for us and address our issue. Bob told me to hold on and that he would speak with the lead person who serviced our coach. Long story short, Bob gave us a next-day appointment! This is what excellent customer service looks like!!!!
We had some issues that our local dealership where our MH was purchased, couldn't seem to fix. We found more issues that were not present after 4 mos there having warranty work done. We drove to Indiana and Mark and Mike took care of our issues and we were good to go in an hour and a half. They are pros and very eager to help
Have been coming here on the way to Mi. every year for 5 years since we bought our Discovery. We get inspection and maintenance. Great people .The rev group should be proud.
Always a good experience at Rev RV. The service could use some improvement. Phone/email service is great but in person could use some help, a little slow. But I recommend this place to get your coach worked on.
Frequently asked questions about REV Technical Center - Indiana
How is REV Technical Center - Indiana rated?
REV Technical Center - Indiana has a 3.8 star rating with 116 reviews.
When is REV Technical Center - Indiana open?
REV Technical Center - Indiana is open now. It will close at 6:00 p.m.
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