Retina Associates of Michigan

Kelsey Rennie 

on Google

a week ago

Horrible experience. The doctor and staff that actually treated me were just fine, but the reception and billing are completely unprofessional. Left my first appointment asking if there was a balance and was told I was all set. One month later came in for my next appointment and was told I have a massive balance....10 minutes before my appointment began. Had never received a bill of any kind prior. The receptionist told me that I needed to pay to be seen. I said that was completely inappropriate that I'm being told just as I... read more

Michelle Olrich 

on Google

3 weeks ago

Dr. Singh is amazing; always explains what going on and why. Only 3 stars because the wait time is unacceptable. Appointment is at 8:30, arrival at 8:04, taken back for initial exam to be brought back to the waiting area to wait for the doctor…. 9am snd still waiting. I have a job I need to get to. Highly recommend Dr. Singh but something needs to get fixed on the schedules. 

Samantha Blandford 

on Google

2 months ago

I only rate 4 stars because of the 1.5 - 2 hour wait for just an exam. Appointment at 9:30, was called back at 10:30 just for eyes to dialated and scan of my eyes. Then taken back to the waiting room. To wait even longer for a room to open up. The waiting room was packed, no where to sit, people had to stand while they were waiting. Had a very hard time finding a place even to park when arriving. The staff is absolutely amazing, they are so polite. The timing and scheduling is absolutely horrible. Cram everyone on one day. 

Ashliee 

on Google

4 months ago

Surgery was scheduled for tomorrow morning (10/07/25) and they called me today (10/06/25), less than 24 hours before the surgery, to say I owe $500, and the surgery that I NEED won't happen without that payment. I was told that I needed to pay by tomorrow morning and I was treated as if I were behind on payments, but this is the first I'm hearing of it. They then started saying I have "about five minutes left" before they're done with me, after being incredibly hostile and rude and trying to strong-arm this money from me.