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RestaurantSupply.com
- Retail
- Wethersfield, CT
About this business
Restaurantsupply is a trusted restaurant supply store and online retailer that specializes in commercial kitchen equipment, supplies, and food processing equipment. The store carries most major brands of restaurant equipment and has one of the largest selections available. Some of the categories provided are restaurant supplies, commercial kitchen appliances, food processing equipment, restaurant disposable tableware, janitorial supplies, smallware, glassware, flatware, plumbing and faucets, sanitary supplies, and more. We t... read more
Location details
24 Maple St, Wethersfield, CT, 06109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT BUY FROM THIS COMPANY. I ordered 4 chafing dish sets and got not only confirmation of shipping. Instead I received 4 cocktail lamp bases! When I called to inquire I was told there was an error and that a refund will be submitted. Terrible customer service. A business with deceptive practices and making false advertisement.
We ordered 6 frothing tins in 2 sizes. The small ones were not labeled properly and are smaller than advertised. The large ones were much bigger than expected. We attempted to return them UNUSED in their ORIGINAL PACKAGING and we're told we have to pay a significant restocking fee and return shipping fee. After the fees, we will recoup less than 50% of our cost. When I called, I was told if the items are dropped shipped when you order off the website, you have to pay a restocking fee and return shipping. And also in the retu... read more
They don't accept credit cards for large purchases... and they should disclose it right the way. Instead of trying to push people to PayPal and wasting time. Two attempts to buy 9k in equipment, two different credit cards and 10 days exchanging emails to realize that they are awful.
I wish I had read these reviews before my purchase. I ordered a pretty simple list of things, some 1/6 pans, a few platters and tongs . The website indicated that everything was in stock. A full month later to 2 unanswerd emails to customer service, I have requested a cancel and refund. Let's see how long that takes! Ordering online can be be so convenient - until it's not. Great job guys! And as of 3/7 they still haven't refunded my payment (although they did comment on my review!) Wow, this company is a joke. Joe ... read more
Found the product I wanted on their website. I submitted a question on the same same site and waited four hours. Since I didn't receive a timely response, I called and spoke to customer service. He couldn't answer my question at that time. This wasn't a problem. I simply asked him to call me back when he had an answer. He did in a timely manner. We got everything settled and I placed and paid in full for a several thousand dollar order that would take 4 - 6 weeks for delivery. Two days later I received an e-mail that s... read more
Frequently asked questions about RestaurantSupply.com
How is RestaurantSupply.com rated?
RestaurantSupply.com has a 3.5 star rating with 86 reviews.
When is RestaurantSupply.com open?
RestaurantSupply.com is closed now. It will open on Monday at 9:00 a.m.
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