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Residence Inn Syracuse Downtown at Armory Square
- Hotels
- Syracuse, NY
About this business
Experience exceptional stays at Residence Inn Syracuse. Our all-new Syracuse, NY hotel features spacious suites with all the comforts of home including full kitchens & separate lounge areas, plus easy access to top attractions such as Syracuse University.
Location details
300 W Fayette St, Syracuse, NY, 13202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awful place. If I could give this place zero stars I would. I am one to take accountability, but with no give or take from this place, makes it hard. I accidentally booked a room, for a month later than the intended date. I ended up staying at this hotel, for one of the intended dates. I check my email and see I have a reservation next week. I tried to call and cancel. But they said, it’s a special rate, and it’s non-refundable. Understandable, so let’s work together to come up with a solution. Nope- nothing they can do. I w... read more
Heart of Armory Square walking distance to everything. Park on the roof deck because they have experienced vehicle break-ins on the ground level
Rooms are great, but the amenities are falsely advertised. The website says they offer HBO and grocery service. There is no HBO and the TVs are buggy. They say they grocery shop for their guests and have a card in the room to fill out for grocery needs, but the desk will laugh at you if you give them the card. None of my devices would connect to their wifi and I had to call a 1-800 number to fix it. They offer an internet speed upgrade for $5 a day, but when I tried to use it the desk told me their internet was experiencing ... read more
Rooms were clean and staff were super helpful. It is combined with a Courtyard Hotel which can get confusing. Close to everything downtown.
I stayed at Residence Inn Syracuse Downtown during the first week of April. While the stay itself was comfortable, I had an issue with billing that remains unresolved. The hotel charged me $20 twice on April 5th as a pre-authorization, which I was told at the reception would be reversed after check-out. However, even after several weeks and returning to my home country (India), I noticed on my Amex credit card statement that the charges have not been reversed. I’ve tried to follow up but haven’t received a proper explanation... read more
Frequently asked questions about Residence Inn Syracuse Downtown at Armory Square
How is Residence Inn Syracuse Downtown at Armory Square rated?
Residence Inn Syracuse Downtown at Armory Square has a 4.2 star rating with 281 reviews.
When is Residence Inn Syracuse Downtown at Armory Square open?
Residence Inn Syracuse Downtown at Armory Square is closed now. It will open at 9:00 a.m.
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