Residence Inn Des Moines West

Sarah Lang 

on Google

2 weeks ago

Never stay in the handicap room 105 unless you would like to dye a slow painful death from the mattress springs. Most painful 2 nights of sleep ever. 

Brooke Sparrow 

on Google

a month ago

We were put in a dirty room, with used makeup wipes and dirty towels hanging over the shower curtain. The shower wouldn’t drain, lamps didn’t work, and there’s mold all over the bathroom ceiling. When we told the front desk ladies - who were rude even at time of checking in - they said that the mold was black but not black mold. Based on their response they said the problem is I booked third party (Expedia), clicked their tongues and actually didn’t care. So I said ok I’ll contact them and share photos of the situation so th... read more

Anthony Iovine 

on Google

a month ago

Hotel was way nicer than initially expected - the back area was beautiful, right next to the river with some small waterfalls and even a tennis/basketball court as well as a walking area. Tons of space to dine outside and relax. Rooms were rather unique, way better than the standard cookie cutter rooms you get elsewhere. Service was top tier, was welcome every time I left and came back.