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Republic Services

1.3

About this business

Location details

2157 KY-151, Frankfort, KY, 40601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.3101 reviews
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N's profile image
N 
3 months ago

Worst service around. They constantly miss pickups. They don't answer their phones to report a miss so you can't get it picked up or get a refund. My work schedule doesn't allow a large window of opportunity to keep trying to get ahold of someone during their business hours. We tried to rent a dumpster and without any phone call, they just decided not to deliver it that day. We had a contractor scheduled to do some work and we needed that dumpster. My wife stayed at home waiting for them to tell them where to drop it. When t... read more

S45's profile image
S45 
3 months ago

Month and a half trying to get my container replaced. Promised every few days someone would come, it has been escalated. Very polite liars at best. First time, the driver was too lazy to get out of the truck to see the back side which is crushed and wheels held on by tape, but hey the front looks fine so CANCEL THE REPLACEMENT! Next time escalated to a supervisor who promised me she would call back to verify it was completed, but you did not, did you Heather? Why because your guy lied again and said the container was not out... read more

Jessica Marlow's profile image
Jessica Marlow 
4 months ago

Absolutely appalling experience. The stress is not worth it, look elsewhere for service. I will never use Republic again, and if in the future I want to purchase a home but the only trash service available to the area is republic, I’ll be running so far away. We ordered a dumpster from them in February. Everything went fairly smoothly. We paid the bill on time on March 21. They sent an email confirmation and we have no more correspondence from them until June saying we have a past due balance. The attached invoice states tha... read more

RJ Terry's profile image
RJ Terry 
4 months ago

Worst and most unorganized trash service in the history of trash services. Pretty sure they get paid hourly, or they’re blind, because they’ll intentionally skip 3-4 of the cans. I live on bald knob and we line them up by the road beside each other, they’ll come by and skip 1, 2 and sometimes 4 cans then have to come right back the next day to get them. Smart if they’re being paid hourly. Laziest employees and worst management you’ll ever experience. Plan on filing with BBB as well. 

Stephen Burchett's profile image
Stephen Burchett 
4 months ago

They are an absolute rip off. After being a customer for 15 years at my business, my monthly bill is now $308 a month for one trash can pick up per week. When I started out with them it was about $50 per month for 2 trash cans per week. Do not ever sign up with them. They will keep raising your rate to the level of robbery. 

Frequently asked questions about Republic Services

How is Republic Services rated?

Republic Services has a 1.3 star rating with 101 reviews. 

When is Republic Services open?

Republic Services is closed now. It will open tomorrow at 9:00 a.m. 

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