Rental Depot Inc & Party Station

Steve H. 

on Citysearch

11 years ago

I would like to provide some additional details regarding Mr Mirete's (yitbew) review. The problem could not be duplicated when he was returning the shop vac. the next morning. The shop vac. worked and didn't trip the breaker. He didn't report the problem within 30 minutes of occurrence (as required by the contract he signed) which allows us to provide the customer service that would have solved the problem for him and allowed us to troubleshoot and fix the problem. The problem was not with the shop vac but may have been wit... read more

yitbew 

on Citysearch

14 years ago

Poor items, poor customer service. – I get disappointed by their items and their customer service. I rented some drywall lift, texture sprayer and shop vac from this store, I had a problem in using the shop vac machine, and it turns of the breaker when I try to use it. I brought it back to the store and reported the problem, the denied, and treated me as if I lied - and charged me for problematic machine I never used for two days. They do have very poor customer service. I will not use them again and I won’t recommend them t... read more