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Renaissance at the Terraces
- Assisted Living Facilities
- Bonita Springs, FL
About this business
Location details
26475 S Tamiami Trail, Bonita Springs, FL, 34134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
They have changed owners a few months ago. The staff has seemed to slip a little. The care seems good but trying to talk to the nurses is frustrating. They can be a bit rude at times. While sitting at her desk at the computer I asked about my mom. She took a bite of a sandwich right in front of me and said she's trying to have her lunch. I guess it's my mistake to assume she's working while at her desk. Just one example.
Exceptional facility with friendly staff and good care. Unfortunately, no overnight stays for guests in the rooms are allowed. The rates for a separate room and for meals are extremely pricey. Not sure if guests are intentionally discouraged.
Beautiful facility & superior Physical & Occupational therapy support. Thank you to OT & PT Department. Nursing care & nursing assistance care is suspect. Very rough, no patience, no sympathy, no support, no compassion. Be watchful of 2nd floor nurse, who forced pills w/out compassion. Nursing attendants do not have compassion for their elderly patients. I watched this daily for weeks & complained but nothing improved. My parent was left alone & fell out of bed twice in their care. They did not lower bed at night twice. Very... read more
It’s beautiful inside and out. Finding housing for people who have been independent most of their lives and enjoyed their own personal homes is a challenge. The Terraces has met that challenge. It’s grounds are gorgeous including the interior hidden gardens and fountains. The hallways are wide and furnished with beautiful art, the dining rooms and pools and work out facilities are amazing and first class. The assisted care where my mom has a lovely, sunny one bedroom is perfect for her. She had to downsize from a 4000 Sq foo... read more
Do not believe that because you're paying a premium to reside here that you will receive quality care. Just the opposite. I have an elderly male relative that lived in the skilled nursing section of this facility for 3 months. Two severe falls, one resulting in an ER visit without family notification (even though a POA is on file). Took him to the ER in his underwear! He suffered multiple abrasions to his legs because no one came to check on him at all, necessitating him to crawl across the floor to signal for help. Multiple... read more
Frequently asked questions about Renaissance at the Terraces
How is Renaissance at the Terraces rated?
Renaissance at the Terraces has a 2.9 star rating with 16 reviews.
When is Renaissance at the Terraces open?
Renaissance at the Terraces is closed now. It will open at 9:00 a.m.
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