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18044 Newell Ridge Dr, Oregon City, OR, 97045, United States
Get directionsYears after the original project was completed, I noticed that several exhaust vents had not been properly fastened. When I contacted the company, a warm and caring receptionist listened to my concerns, assured me they would be addressed promptly, and scheduled a repair. Hervic, the sales manager, followed up with the same care and professionalism. He inspected the attic for leaks, confirmed there was no water damage, and returned just two days later to make the repairs himself. I’m grateful for the prompt response and the c... read more
I’ve used Cooper Mountain Roofing twice over the past year and have been very happy with both experiences. The first project was a quoted job that included installing three bathroom vent caps, roof anchors, and applying moss mitigation. The second was a time-and-materials project to replace the headwall flashing on my 1920s home, along with some degraded cedar siding and a section of window trim. Juan did the actual work on both projects and was excellent. He paid close attention to detail, did careful work, and was easy to ... read more
I was involved in the transaction referenced in Andrew Beldin's review and wanted to provide additional context from the buyer's side. Reliance was recommended to us by trusted industry professionals, and we found them to be extremely thorough, knowledgeable, and professional throughout the inspection process. The property in question was a luxury 4,400 sq. ft., three-story home located in a hilly neighborhood with a low sloped roof. The team spent considerable time carefully analyzing both the roof and attic rather than con... read more
Reliance was engaged by a buyer to inspect and quote on our house. Inspector was a bit cryptic with us. The “neighborhood appropriate estimate” of over $48,000 was a bit shocking. We had our own estimate done in 2024 that came in at $25,000. Our contractor said the hoof is in great shape. It seems like they didn’t like the design of our roof, which is lower pitch, even though it’s been working fine for us for a decade.
The roof is fine but Matt admitted in person and via text that their shingle delivery subcontractor damaged the end of our front gutter, promised to make it right, cashed my check for the $20,000+ roof replacement job, sent me a nice note thanking me for my trust, and then did not respond after repeated reminders that they promised to replace the gutter. He also said he intended to send the installation crew back to clean up the nails and debris they left. He did not. I feel cheated and played for a sucker but like a fool, I... read more
Reliance Roof Pros has a 4.8 star rating with 94 reviews.
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