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Reliable Hyundai Service
- Automotive
- Springfield, MO
About this business
Location details
S Ingram Mill Rd, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Although my service has taken over an hour. The service manager, Najee Lee, was kind enough to visit with waiting customers. Jordon has been my POC and she is great . They do offer a shuttle service too.
I visited Reliable Hyundai under the impression that my vehicle was warranted under a Technical Service Bulletin (TSB) for a new engine. I booked my appointment days in advance over the phone with an AI chatbot. I specifically booked a TSB appointment for an engine replacement over the phone, and this appointment was confirmed via phone call with a real person the day before. However, when I arrived to the service bay, I was asked if I was checking in for an oil change, because that's what was down on my account. I had never... read more
Questionable service! Unfortunately, they're the only game in town for a Hyundai dealer. 3 years ago, I gave 5 stars. Witnessed a decline in their service department over the last few years. Communication Is definitely something they need to really work on, as they fail to return calls. Work also not completed in promised time frame. Importantly, this review is for the service department. By other RECENT reviews of their service department, it looks like other Hyundai owners share the one-star rating.
Nothing outstanding. Questionable service! Unfortunately they're the only game in town for a Hyundai dealer.
Average/Nothing outstanding
Frequently asked questions about Reliable Hyundai Service
How is Reliable Hyundai Service rated?
Reliable Hyundai Service has a 2.6 star rating with 21 reviews.
When is Reliable Hyundai Service open?
Reliable Hyundai Service is open now. It will close at 6:00 p.m.
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