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REI
- Recreation
- Austin, TX
About this business
REI has updated its COVID-19 policies and procedures per the latest CDC guidance. Please see our Health and Safety Policies for more information.
Location details
9901 N Capital of Texas Hwy Ste 200, Ste 200, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I bought a bike from REI and it turned out to be a terrible experience. From the beginning, it had issues — the gears would shift on their own while riding. We took it in to get it checked, and they said they would fix it, but clearly, they didn’t because the problem continued. We went back a second time for the same issue, and still, nothing was resolved. Eventually, we decided to return it because it was just a poor-quality bike. I recommend going with something more reliable — this store really let us down.
They sold me a $120 swimsuit like this... Unfortunately, I didn't notice because I never thought this could happen at this price range! I'll never go there again!
Leah and Mike in the bicycle department were awesome! They went above and beyond to help me with all my gear and took the time to make sure everything was just right. Great service and a great experience!
Didn’t buy anything as they didn’t have my size. Brianna was super helpful and brought me 5 different Merrill sizes, super patient and called to reserve some shoes for me in downtown that were the correct size!
Frequently asked questions about REI
How is REI rated?
REI has a 4.4 star rating with 748 reviews.
When is REI open?
REI is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
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