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REI

4.5

About this business

REI has updated its COVID-19 policies and procedures per the latest CDC guidance. Please see our Health and Safety Policies for more information. 

Location details

7531 North Point Pkwy, Alpharetta, GA, 30022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.5393 reviews
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Lydia Park's profile image
Lydia Park 
on Google
a day ago

so i ordered a bike to be shipped to the store and they made me wait over a month just for THEM to cancel the order. the bike was on sale price and they compensated me with only 15% off when the price of the bike was raised after too. terrible company, smh. do not trust their delivery services. period. do not order anything online, whether you get it shipped to the store or the house. in-store purchases are great, however. the workers are very attentive. 

Mohammad Zafar's profile image
Mohammad Zafar 
on Google
5 days ago

Eric, the bike mechanic manager, makes this rei exceptional! He is super helpful and has an incredible wealth of knowledge about bikes and bike repairs. He also will tell you what your bike needs for repair instead upselling you things you do not. I'm glad I caught him at this rei, a great resource. 

Mitch Wells's profile image
Mitch Wells 
on Google
a week ago

REI has made a decision to cut staff and its certain impact of customer service. 

Lee Copeland's profile image
Lee Copeland 
on Google
3 weeks ago

The service I received from Erik yesterday was above and beyond expectations. Thank you Erik. 

R Karumejr's profile image
R Karumejr 
on Google
a month ago

The customer service at the REI Alpharetta location is outstanding. The staff are not only friendly but also incredibly knowledgeable, making every visit smooth and efficient. Their expertise and willingness to help make it easy to find exactly what you need. Highly recommend this location for all your outdoor gear and advice! 

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Frequently asked questions about REI

How is REI rated?

REI has a 4.5 star rating with 393 reviews. 

When is REI open?

REI is closed now. It will open tomorrow at 9:00 a.m. 

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