REI

Lydia Park 

on Google

a day ago

so i ordered a bike to be shipped to the store and they made me wait over a month just for THEM to cancel the order. the bike was on sale price and they compensated me with only 15% off when the price of the bike was raised after too. terrible company, smh. do not trust their delivery services. period. do not order anything online, whether you get it shipped to the store or the house. in-store purchases are great, however. the workers are very attentive. 

Mohammad Zafar 

on Google

5 days ago

Eric, the bike mechanic manager, makes this rei exceptional! He is super helpful and has an incredible wealth of knowledge about bikes and bike repairs. He also will tell you what your bike needs for repair instead upselling you things you do not. I'm glad I caught him at this rei, a great resource. 

Mitch Wells 

on Google

a week ago

REI has made a decision to cut staff and its certain impact of customer service. 

Lee Copeland 

on Google

3 weeks ago

The service I received from Erik yesterday was above and beyond expectations. Thank you Erik. 

R Karumejr 

on Google

a month ago

The customer service at the REI Alpharetta location is outstanding. The staff are not only friendly but also incredibly knowledgeable, making every visit smooth and efficient. Their expertise and willingness to help make it easy to find exactly what you need. Highly recommend this location for all your outdoor gear and advice!