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7531 North Point Pkwy, Alpharetta, GA, 30022, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
Eric, the bike mechanic manager, makes this rei exceptional! He is super helpful and has an incredible wealth of knowledge about bikes and bike repairs. He also will tell you what your bike needs for repair instead upselling you things you do not. I'm glad I caught him at this rei, a great resource.
REI has made a decision to cut staff and its certain impact of customer service.
The service I received from Erik yesterday was above and beyond expectations. Thank you Erik.
The customer service at the REI Alpharetta location is outstanding. The staff are not only friendly but also incredibly knowledgeable, making every visit smooth and efficient. Their expertise and willingness to help make it easy to find exactly what you need. Highly recommend this location for all your outdoor gear and advice!
Every REI I go to is amazing: the employees are phenomenal - knowledgeable, fun, energetic, passionate about the outdoors - and stores are always clean and organized. This review is about the flat tire bike class at the N. Point location though. Two hours may seem long for a class but trust me you are learning or practicing the entire time, plus if you’re a member it’s only $25 and they keep the class size small. Erik is a bike guru in my mind, think he said he’s been repairing bikes for 40 years! He is knowledgeable, funny,... read more
REI has a 4.5 star rating with 392 reviews.
REI is closed now. It will open at 9:00 a.m.
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