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REI

4.4

About this business

REI has updated its COVID-19 policies and procedures per the latest CDC guidance. Please see our Health and Safety Policies for more information. 

Location details

1417 New Britain Ave, West Hartford, CT, 06110, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue12:00 p.m. to 7:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.4384 reviews
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Polina's profile image
Polina 
on Google
a week ago

I have been having great experience all around every time I visit so I figured I’d chime in and give credit where credit is due. From check out people to bike shop help from Darci and Brian today and others prior times I visited, I mainly had a great and helpful experience even when they are very busy and may be overwhelmed by the amount if people. The positive atmosphere and actual experience of solutions speaks volumes. Thank you. (Bought bikes, helmets, backpacks, chairs, Thule support, bike support, misc items … ). 

S.I.D.'s profile image
S.I.D. 
on Google
4 weeks ago

I was uncomfortably being watched like a hawk as if I was going to steal the boots I was trying on. Tried to do small talk. Nothing, just stood five feet from me, watching me. There were other costumers around too. I was trying to walk around with the boots to try out the feel of them. Even left my purse on the seat. I was nervous to even ask to try on different boots. When I was paying for the boots, the cashier was very arrogant. I asked a question about my email and he just ignored me, handed me my receipt and said “goodb... read more

JasonCT's profile image
JasonCT 
on Google
a month ago

Had a good experience picking out new hiking boots today! 

Justin Tat's profile image
Justin Tat 
on Google
a month ago
Bryce Kuder's profile image
Bryce Kuder 
on Google
a month ago

Nice stuff. 

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Frequently asked questions about REI

How is REI rated?

REI has a 4.4 star rating with 384 reviews. 

When is REI open?

REI is open now. It will close at 7:00 p.m.  

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