REI

Jacky Lowe 

on Google

5 days ago

This is a great store. I have been going to REI for years. But in the past in Massachusetts. The store here in Fresno CA is new to me First visit last month. The guality of the products has always been above average. But I found the staff in the Fresno store to be extremely knowledgeable and professional. I am a senior planning my first trip to Africa . So I have had lots of basic questions regarding everything from boots to treaking poles. They have been so helpful. Never have felt any "age" discrimination . I have not foun... read more

Living by the way 

on Google

6 days ago

It's a great place for specific items. If your involved in mountain climbing, trails, etc. Then, this is the place for you. 

Bentendo 

on Google

3 weeks ago

Just got back from the store. The lady upstairs was very nice. She helped my wife figure out what was best for our future trip. She was informative and the best thing, she wore white hokas and knew about the shoe regarding comfort and fit. This was our first time at the shop and it won't be the last. They have a wide selection of outdoor brands. I did not catch the ladie's name but thank you again. 

Celly B 

on Google

a month ago

During a recent visit on Feb. 8, 2025 at 8pm, my husband and I encountered an unsatisfactory experience with a sales associate at the register. The associate exhibited unprofessional behavior, failing to acknowledge our presence or offer assistance, and displayed what we perceived as prejudiced conduct. This associate, Brent, requires customer service training to improve his interactions with customers and address his apparent bias toward Native Americans or Latinos. We are Native Americans. This was an isolated incident, bu... read more

Pia Atkins 

on Google

a month ago

Joined REI membership for $30 and we received a $30 credit to use in 30 days. You can return almost anything to the store within a year so if the item you purchased does not work out as planned they will refund you. Dan helped me find the right hiking shoe and offered old school fitting and service.