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REI

4.5

About this business

REI has updated its COVID-19 policies and procedures per the latest CDC guidance. Please see our Health and Safety Policies for more information. 

Location details

2020 Old Brick Rd, Glen Allen, VA, 23060, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.5485 reviews
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Scott Parks's profile image
Scott Parks 
on Google
12 hours ago

I somehow lost my keys to my brand new Thule car roof carrier. The carrier came locked and I was leaving on a trip in two days (I discovered this late on a Friday). After trying dozens (if not hundreds) of key options to no avail, Keith Baker stepped in and saved the day. He produced a key chain that produced the 'winning' key in minutes. While there, we went ahead and change the locks / key barrels. Keith saved the day (and my trip) and was wonderful, knowledgeable and sympathetic to my cause!! 

Cameron C.'s profile image
Cameron C. 
on Google
2 days ago

Very nice but did not test the brake job on my bicycle. Now I have to take it to another shop for a proper fix and pay again. 

Fred Wells's profile image
Fred Wells 
on Google
a month ago

Great selection of high quality outdoor gear and knowledgeable staff. 

Chip Wigginton's profile image
Chip Wigginton 
on Google
a month ago

Completely taken aback by the staff's behavior. Came in to buy a very expensive pair of shoes. The kids ran over to the bikes first because thats what kids do. The guy came up to us and offered to size us and let us do test rides. I didnt want to waste his time because we just bought new bikes so I told him as much. Upon recieving this news he proceeded to change up and kick us out of the store for having a toy poodle and the dog shown...two sub 20lb dogs that are well behaved and didnt make a peep. The thing is, I can total... read more

Josh Schaeffer's profile image
Josh Schaeffer 
on Google
a month ago
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Frequently asked questions about REI

How is REI rated?

REI has a 4.5 star rating with 485 reviews. 

When is REI open?

REI is open now. It will close at 8:00 p.m.  

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