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Rei
- Recreation
- Boston, MA
About this business
Location details
401 Park Dr Ste 103, Ste 103, Boston, MA, 02215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
RecommendedVery friendly employees, always willing to help you out. COVID-19 standards being met by all customers and employees, hand sterilizing stations all over. Very nice and pleasant experience during these horrible times.
RecommendedGreat place for any outdoor adventure!
i was in the shoe section today and after being ignored and watching 4 or 5 other customers get helped i asked the shoe person if you carried Vasquez. cause i bought the pair i was wearing a little over a year ago. she sharply said "no", so then i asked about keens i saw online, again she sharply said "no" then walked away. she didn't recommend another product nor even bothered to ask if there was anything i was looking for or anything. lame
A bit frustrated dropped a bike off to be tuned up on Sunday 7/19 and was told it would take 5-7 days. I said that was perfect since we leave for camping on 7/29. I forgot to call so that’s my mistake but was told they would call me and now my son has to go camping without his bike tomorrow since they don’t open until 10am. Tried to call but they close at 6pm. If it was taking longer a call would have been nice, when we dropped it off they told us we would have it back by tomorrow. Called this morning and the lady I spoke to... read more
RecommendedTheir staff are putting up with a lot and I get that, new to the store, here goes: Their social distancing floor sign is very confusing, they are on the right track, but forget it if you visually impaired in anyway (sign is round two colors, the circle spot directs you the direction you need to go and not go, it’s is on the same spot, so unless you have great eyesight be ready for a lot of aisle confusion). Buying shoes, you have to know what you want and stand in line, I was the only person there with four staff looking at ... read more
Horrible customer service.
RecommendedI visited the REI Seattle store today and feel so inclined to write a review. I love this store. I was assisted in the shoe department by Patrick who was incredible in helping me purchase the perfect shoe for my next hiking adventure. I then went to the cycling department where I was greeted by Mike. This gentleman has helped me out in the past and I seriously can't say enough about how kind, helpful, and patient he is. He helped me fit my bike and get the perfect adjustments for my next ride. These two humans made my day. T... read more
Recommendedyes, I had to wait in line in the hot sun, due to covid, but they handed out cold water. the staff was very friendly and helpful.
RecommendedLike a kid in a candy store for biking and hiking
Frequently asked questions about Rei
How is Rei rated?
Rei has a 4.1 star rating with 499 reviews.
When is Rei open?
Rei is closed now. It will open at 11:00 a.m.
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