Regus - Virginia Beach - Lynnhaven

Chris Lindholm 

on Google

4 weeks ago

Where to begin... 1. Signed up for Virtual Office online months ago 2. No-one onboarded me, i tried over and over. Very awful communication, no-one to call or speak to 3. I visited the office, boxes stacked up everywhere, no attendant, no anything - looked fake!!! Dirty, dead, and looked like a storage unit 4. I called Regional and they apologized, said they would refund me for what I had already paid 5. NOPE!!! Still getting charged, and everytime I call this office, no-one is there 6. I have called now maybe 5 phone number... read more

Elise Dunton 

on Google

2 months ago

I'm not sure that I've ever given less than a 5 star review, but the software at Regus is incredibly dated for being a company that offers virtual offices. I tried fighting a 30% late fee simply because my card expired and I added a new one before the payment due date; it clearly didn't take multiple times after completing the update process which I feel proved the error wasn't on my end, but they preferred to keep that late fee over my continued business. Every inquiry took 3-5 follow ups on my end to get any attention, and... read more

Jyllian Kivelin-Long 

on Google

4 months ago

Do not get an office or a virtual one here! Do not rent a virtual office or mail address here. I have my virtual office here and had mail forwarding. They were horrible at forwarding the mail so I stopped paying for that service. Even picking up my mail they lose it all of the time. I am constantly having to ask clients to resend checks and even my tax stuff is always getting lost! DO NOT TRUST them. The front office staff is always turning over so besides one person, the other people are always new. Half the time when I go ... read more

Brett 

on Google

9 months ago

Horrible customer service department. Non existing really. Over charged my 50 dollars and it’s still unresolved after 2 weeks. Do not come here unless you want a headache and a hassle to make things right. Already reached out to my centre team multiple times and they say they will get back to me. Total failure of a business. 

Daniel Feivor 

on Google

a year ago

We have suffered issue after issue here and would not recommend this Regus location for a Virtual Office or in-person office. Staffed hours are highly erratic and they seem to be having trouble keeping anyone with a consistent schedule at the front desk. We have also had multiple billing issues that take months to resolve and require my constant intervention. There is limited communication from management about what is being done to correct said issues, and I am often left with weeks going by between responses and have had t... read more