Regus - San Jose Airport

Lom Ping 

on Google

3 weeks ago

Unprofessional Staff, Zero Accountability, and Questionable Billing Practices My lease with Regus had already expired, yet I received an invoice requesting payment. When I contacted the San Jose Airport office for help, the experience was nothing short of appalling. The receptionist was unhelpful, refused to answer my questions, and then hung up on me mid-conversation. Let that sink in — a customer calling with a legitimate billing concern was hung up on. No resolution, no professionalism, no basic courtesy. Meanwhile, staff... read more

Filmon Haile 

on Google

2 months ago

I had been a loyal and quiet customer renting out an office space for almost a year until they doubled my monthly rate and charged my card(on automatic payment) without letting me know before hand. I assumed it was a mistake so went to talk to them to clear things up and they hit me with a pretty cold, well you were on a month to month and we have the right to charge you whatever we feel is the going market rate. There were even broken promises from Vishean assuring me that I’d get a refund for the difference, then the state... read more

Bear Gum 

on Google

7 months ago

My experience with Regus was awful from the start. Their team completely misrepresented what I was getting — I was promised a certain workspace and service level that never matched reality. When I asked to end my membership right after signing, they flat-out refused and kept trying to lock me into months of payments. They love to bury you in hidden fees, scripted customer-service replies, and policies that make it impossible to leave without losing money. Even returning a simple access card becomes a drawn-out process design... read more

Stephen Park 

on Google

a year ago

Especially, Marivic is always very helpful to me all the time. 

Eddie Regala 

on Google

a year ago

Marivick is always available to extend a helping hand with a smile!