Regus - Houston - River Oaks

Vanessa Johnson 

on Google

5 months ago

I have been using the Regus office at 3730 Kirby Dr., Houston, TX, for many years. I don't use it often, but I book rooms for short meetings at least twice a year. After receiving exceptionally poor customer service on two separate occasions over the past two weeks, I will no longer book rooms at that location. There are many other Regus locations in the area. I don't have an issue with the company itself. My problem is with the staff at this particular location. 1. Last week, I was asked if I wanted to check in a few minute... read more

Yakov Brazin 

on Google

5 months ago

Don’t Let the Smiles Fool You I recently rented an office for just a few hours at the Upper Kirby location (3730 Kirby Dr.) to test the space before committing to a long-term lease. The team seemed friendly at first, but don’t let the smiles fool you. I was surprised by two issues: first, I wasn’t given a key and couldn’t lock the office, even though my colleague who recommended the place had received one before. Then, after I left, I received an unexpected extra charge for “relocating furniture.” We were only two people, an... read more

Charles French 

on Google

9 months ago

Been here 15 years, first with an office, and more recently, couple years ago downgraded to virtual office. In the past couple of years, I noticed the reception area is unattended for 1 hour during the day, usually 1pm-2pm. I have had clients try to drop off items, but cannot, due to no one here. I have come a couple of times to pick up mail, and no one is here. Only a sign that says they will be back at 2pm. I have seen other tenants not happy about this as well. This is poor service from a world wide company. Anyone with a... read more

R P 

on Google

a year ago

I liked the location and found it convenient, but pricing needs to be upfront and transparent. I am seeing charges appear on my invoice that I was neither informed of nor authorized. This lack of communication is disappointing and should be addressed to ensure customers are fully aware of all potential costs before being billed