Regions Bank

Al B 

on BBB

3 years ago

Easy to deal with. Easy process from start to funding. 

Roderick S. 

on BBB

3 years ago

Very Disappointed customer with Regions Bank Fraud Investigation. My debit card was fraudulently used while I was in another state. The card was physically with me during this time, a report was made to Regions Bank Immediately and they completed an investigation in 5 days and denied my case. They never reached out to me about the fraud, 3 transactions were made back to back in a location I have never been. Regions Bank do not protect it s customer, and their methods of investigation are horrible. I had proof, with receipts ... read more

Sharon G 

on BBB

3 years ago

I have used EnerBank a few times to make renovations or significant purchases for my home. They’ve been easy to work with, readily available and proactive in monitoring the progress of ongoing work. Customers need to understand the repayment timing and details to obtain the benefit of the EnerBank approach. 

Shane I 

on BBB

3 years ago

This company is awful to work with. Their customer service is terrible, no one seems to be able to answer questions, and they have mis-applied my payment every time. When I call to get it rectified or get clarification on why this issues keeps happening, the reps I speak to are unable to articulate why it happens, nor are they able to correct/fix it. I have tried escalating up the chain and I run into the same problem. Coming from someone who has worked numerous years for different financial institutions, I would steer clear... read more

Sherry C 

on BBB

3 years ago

Great to work with and quickly processed application. Great people! 

Bobbi A 

on BBB

3 years ago

Very easy to get the process done without having to meet in person 

James C 

on BBB

3 years ago

Deserves zero stars. The others with one star are right, Regions is horrible. Their system is setup to allow transfers for MORE than what's available from their checking to their savings. Literally every other bank in the world would have a check in place on internal transfers to prevent this, but not Regions as I was charged $** from an internal transfer! When I want in person to get them to reverse it, their excuse was every bank allows more than available to transfer (disproven by trying the same thing it US Bank, who dis... read more

John H 

on BBB

3 years ago

Everything went smoothly and quickly very happy with the service. 

Leroy W 

on BBB

3 years ago

Truly awful bank. They "do not use email" and will absolutely refuse to email you important documents. Their scheme is to charge you *$ every time you want to use their printer. They are also EXTREMELY unprofessional over the phone. Rude, short, putting you on hold for no reason, leaving you on hold for more than 15 minutes, and not resolving issues. They have no email support contact option because they want you to call them so they can put you on hold. They seem to enjoy abusing customers in this way. I closed out my accou... read more