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Regions Bank

2.9

About this business

Location details

20381 E Pennsylvania Ave, Dunnellon, FL, 34432, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.9500 reviews
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Jeremy S's profile image
Jeremy S 
2 years ago

Impossible to deal with. I had access to the regions.com website a week ago and they removed my access with a note to call customer service. I have called many times and been transferred all around the company with no one able or willing to restore my online access. Now I am going to have to take time off of work and go into a branch (with the point to close my account now). They have charged me random fees the whole time my account has been associated with them. I can't wait to be done with this company. 

Debra C's profile image
Debra C 
2 years ago

The EnerBank customer service is sub-standard as is their terrible website. But most importantly, they are extremely mis-leading regarding the date that no-interest loans are due. In their automated Emails, that date will extend out over time, leading you to believe that you have more time to pay than you do. If you look at older or original Emails regarding your loan, you'll see the true no-interest deadline. They set you up to miss that. If you can avoid it, don't use them at all. If a contractor offers you no-interest fin... read more

Alan M's profile image
Alan M 
2 years ago

Regions bank took a payment from my checking account with another bank after I was told 3 times that the transaction did not go through. On Monday Nov. 13th I went into my local Regions bank in *********, **. and after about 30 minutes they said the amount of $586.10 would be put back into my checking account. It is now 8 days later and I have not received the credit promised and no one can give me a straight answer as to when I will get the refund of the unauthorized withdrawal to pay my credit card bill as the over payment... read more

Don K's profile image
Don K 
2 years ago

Worst excuse of a bank. Had been a customer since ****. I haven't had any bounced checks or overdrafts in over 10 years. If I bought ANYTHING online Amazon, ************** or a particular item I needed they would shut down my card or cards or even lock my account. I am disabled, have been on disability since 2012. I can't drive so I often order something to eat. Once I had to go the entire weekend with nothing to eat except for crackers and bread. Horrible way to treat ANYONE. I opened a account with a different bank in Sept... read more

James B's profile image
James B 
2 years ago

I would give regions bank a negative 10 rating if they weren't so shady that they prevent reviews from being written on Google...They are in lawsuits for several issues, and now they're applying HOLDS on deposits, so they can use the money for their legal battles.They claim its for fraud prevention, yet they're committing fraud by holding customers money for extended lengths of time.I personally recommend that everyone stay clear of regions bank, especially those from middle and lower level income levels. They will cost you ... read more

Susan F's profile image
Susan F 
2 years ago

Beware! Keep a good eye on your account daily. Even if online says something it may be very different than the app (ie like what did or didn't post at the correct times). In my case a charge had apparently been posted that didn't show at all until I drafted my money to another account. Very disappointed to have to be find a new bank. ALWAYS BE AWARE! Couldn't close the account because it had to be 180 days old. The account was 149 days old. Then the report tells me I can't close both account without paying 25 for each accoun... read more

James B's profile image
James B 
2 years ago

I would give regions bank a negative 10 rating if they weren't so shady that they prevent reviews from being written on Google...They are in lawsuits for several issues, and now they're applying HOLDS on deposits, so they can use the money for their legal battles.They claim its for fraud prevention, yet they're committing fraud by holding customers money for extended lengths of time.I personally recommend that everyone stay clear of regions bank, especially those from middle and lower level income levels. They will cost you ... read more

Tracy M's profile image
Tracy M 
2 years ago

So just found out Regions charges $3 just to do a balance inquiry at an ***!! No notice given - no disclosure at the *** that a fee would be charged. Then when I asked about it through customer service they were rude and unhelpful. I get it, it's $3, but I bet that's just the beginning!! 

Tracy M's profile image
Tracy M 
2 years ago

So just found out Regions charges $3 just to do a balance inquiry at an ***!! No notice given - no disclosure at the *** that a fee would be charged. Then when I asked about it through customer service they were rude and unhelpful. I get it, it's $3, but I bet that's just the beginning!! 

Frequently asked questions about Regions Bank

How is Regions Bank rated?

Regions Bank has a 2.9 star rating with 500 reviews. 

When is Regions Bank open?

Regions Bank is open now. It will close at 4:00 p.m. 

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