Regions Bank

Daniel L 

on BBB

a year ago

No contact via email or text yet reported to the credit bureau that payment was not made. Resulted in 87 point drop 

Jessica D 

on BBB

a year ago

This bank is trash! Went in to talk to someone about the atm machine bc the machine took my card. The manager wouldnt even help. She turned her back while I was talking and shut the door in my face. She she be fired! Absolutely the most disgusting display of behavior Ive ever experienced from anyone. 

Jessica W 

on BBB

a year ago

S**** this bank , Im homeless and have no money at all for my three kids because of this bank , Im going to the media because I cant take this anymore , they are holding A LARGE AMOUNT OF MY MONEY And if I dont get my money by the date they said I would be able to I will be going to the media 

Jeffrey H 

on BBB

a year ago

Do not help and cannot advise help Ignorant Bank.We were given advise we did not need pertaining to the canceling of a business card because of "so called" fraudulent activity which was a ****** play charge! Shut the card down for two weeks while we waited on their DEAD ****** to send us a new one which when it arrived could not be activated because it was not recognized!!!Their is SO MANY LAME uncommunicating team workers going on with regions they are helpless!! Never open for the working person, NEVER online after working... read more

Wayne B 

on BBB

a year ago

In March i filed our IRS Tax info electronically. We were due a several thousand dollar refund. I included an incorrect checking account number--my error. In late April we had not received any reimbursement nor other response from IRS. I contacted IRS and was told to be patient. If my $ went to the wrong account # it would be normal practice for the bank to return the money transfer and IRS would advise and send us a paper check. In **** i contacted IRS and was told that my refund had been accepted by Regions Bank. I was tol... read more

Jennifer M 

on BBB

a year ago

NO stars. *********** is not customer friendly. They do not support the best interest of the customers needs. I started a new job, received a paper check before the the direct deposit begins. I deposited the paper check via mobile banking only to learn that Regions was holding the check for 7 BUSINESS days. I am a school teacher working for a well known company, I understand some holding as a caution but not releasing any of my money and holding for 7 BUSINESS days is poor customer service. I do not recommend this bank. 

Jason R 

on BBB

a year ago

I worked all month long for my check, just for them to not make my funds available. They say they are making me wait 2 MORE weeks so I ended up not getting my check today. They also like to control how much money you can send at a time and if you go over their low limit you have to call in. This is the WORST bank I have ever had and regret opening this account. I should have never left my old bank 

DAVID O 

on BBB

a year ago

Regions Bank is the worst banking company for small businesses. Their customer service is an empty promise.I visited a branch to talk to the manager. I had received a check from a credit union that is within walking distance of the branch. I asked the manager to fast-track the check because I needed the cash two days later to complete a significant investment.The manager promised to help. He called the other bank the next morning and was told that they had not received the check. However, the funds were unavailable to the pe... read more

Yves D 

on BBB

a year ago

I'm really upset at the level customer service I received from these branches. First I'm lied to about a check deposit *****. A 11 day hold on my funds while I incurred 300 in fees because my fund were not available. Rude correspondence on the phone. My lights will be cut off. Geez thanks. I'm not doin business anymore in this bank