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55 Union St 3rd Floor, Boston, MA 02108, Boston, MA, 02108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an extremely bad experience with Regional Home Care. They repeatedly sent me the wrong CPAP supplies, which is unacceptable for medical equipment that people rely on to breathe safely at night. Communication was dishonest and frustrating. A representative named Katrina lied repeatedly about orders and corrections. When I finally questioned the inconsistencies and asked for accountability, they abruptly discontinued my service instead of resolving the issue. What makes this even more concerning is that Regional Home Car... read more
I was shown 4 pictures of different masks and asked to arbitrarily pick one. No description given for any of them just "which one of these looks good?". No chance to try more than one to see which one might fit better. Now I'm stuck with something that slips off my face every night. For anyone about to start with a CPAP, consider bypassing insurance and these companies altogether. I did some math after getting a pretty outrageous first bill and by the time I'm done renting to own, I will have spent more money than simply get... read more
I was not impressed with regional health care. Dawn scanned my face and said this the mask recommended for me. Meanwhile i didn’t get to see another size or given a choice. I don’t believe in face scanning they don’t give an accurate diagnosis. It was like small is recommended and that’s it. Dawn went to fast explaining the cpap machine features to fast for me, and had this attitude like she just wanted to leave and get me in and out as fast as possible. I have had nothing but aggravation with the machine and mask. To me my ... read more
Ese was very clear and helpful.
Regional Home Care has a 4.8 star rating with 148 reviews.
Regional Home Care is open now. It will close at 6:00 p.m.
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