Yevgeniya R. on BirdEye 7 months ago
05/12/2021, 14:09 PM
If you are considering buying a home from Regent.... RUN!! Run and do not look back no matter what anyone says. I should have read these reviews prior to buying our home. Back in November 2020 we put a contract down on a home that was 3/4 of the way finished, it only needed finishing work done. NO ONE TOUCHED THE HOME until 2 weeks prior to closing, four months later, even though we would come by and check a few times a week and reach out to the builder, who kept telling us "It'll get done don't worry." Well they had to extend closing. They also did a terrible job finishing the home. The paint job was so terrible and sloppy and when we brought that to the supervisor of the supervisors attention his exact words were "Well you'll just scuff up the walls when you move in anyway." We did a blue tape walk through 4 times and every time the same spots were there, meaning they took the tape off and didn't fix the spots. He made us out to be crazy to have stirred up an uproar about the finishing work inside. We went to closing without the work being complete and we were promised it would be by the time we got back from closing, it wasn't. There were patches all over the ceilings that weren't painted, there were spots all over the walls that weren't painted. We came home to our new home and a light was hanging out of the ceiling by the wires. THE WORK WAS SLOPPY and the work was unprofessional. THE WORK WAS NOT QUALITY!!!! They are also impossible to get a hold of to fix warranty issues. Our doorbell never worked and still doesn't work bc they won't come out and fix it. We still have patches on ceilings that need to be painted. The walls are uneven and areas are not smooth. Its like they had amateurs doing work. DONT BUY FROM REGENT IF YOU WANT QUALITY FOR THE AMOUNT YOU ARE PAYING!!!! Our home was almost half a mil and the quality does not match it.
