This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Regency Finance Company
- Financial Services
- Clarksville, TN
About this business
Location details
1820 Madison St c, Clarksville, TN, 37043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
THIS IS BY FAR THE WORST FINANCIAL INSTITUTION IN AMERICA. NEVER BANK OR DO BUSINESS WITH FNB
Business response:
Dear Mr. ********: At First National Bank of Pennsylvania (FNB), we believe that feedback from our customers helps us provide better service in the future. Therefore, we wanted to take the time to discuss the customer review you submitted with the Better Business Bureau on mm/dd/yy. We would encourage you to contact FNB by visiting one of our local branches, calling our Customer Service Center at ************, or writing to our Customer Feedback team at: Customer Feedback First National Bank of Pennsylvania Suite *** *** ***... read more
I am writing to inform you I am highly displeased with your services overall, the helpfulness of your customer relations representatives (or lack thereof), your bill pay service, and your bill pay customer relations. I’ve numerous pointless conversations with your reps for two days and have not received any help whatsoever. This is not in regards to my specific branch, but is in regards to FNB online banking/bill pay/overall customer service. Even today, when I called First National’s toll free number to inquire about where ... read more
Business response:
January 23, 2018 ***** ****** Dear Mrs. ******: At First National Bank of Pennsylvania (FNB), we believe that feedback from our customers helps us provide better service in the future. Therefore, we wanted to take the time to discuss the customer review you submitted with the Better Business Bureau on January 18, 2018. We would encourage you to contact FNB by visiting one of our local branches, calling our Customer Service Center at 800-555-5455, or writing to our Customer Feedback team at: Customer Feedback First National B... read more
FNB is impossible to get ahold of. Their online services are always down, and generally upper management is rude. A few months ago I noticed hundreds of dollars in charges from fraudulent international charges. I was informed by the bank I needed to come to freeze my account. I did so immediately and 2hrs later another $150 was taken from my account in a foreign country. I was very upset that after leaving work to go to the bank and get the issue fixed charges continued to be made. It then took a week to get any of my money ... read more
They bought out my bank and what a nightmare. I was given 3 weeks notice that I had to replace my line of credit with a new fixed loan or they would report me as having defaulted on my loan. I never made a late payment in 10 years. I had no choice but to go with their loan at 6% when everyone else was at 4%. I promptly refinanced and they held up my closing by not recording the documents showing my line of credit being paid off. These people are worse than worse. They are crooks and will screw you every chance they get. I wo... read more
Unfortunately my mortgage was sold to this bank. I highly recommend anyone considering this bank to look for alternate options. Customer service is non-existent. They have very few branches (in Columbia, SC they have none) and wait time on the phone is 20+ minutes. They keep charging me a late fee on my mortgage on payments sent up to 20 days before the due date. If you call to complain, they change stories. You have to point customer service out to the actual information on the statements listed for due dates, but they stil... read more
I'm leaving this bank ASAP. I was a longtime customer of Omega Bank prior to FNB's acquisition. I just overdrew my bank account, which was my mistake completely. I had three charges posting, but had only accounted for two of those. The last charge should have posted, I get a $37 overdraft fee, over and done with. However, instead of the debits coming out in chronological order according to the day and times they were made, the debits were all reordered from largest dollar amount to smallest dollar amount in order to incur ad... read more
EXCELLENT customer service. My branch takes a personal interest in you. Very happy Just wish there were more branches near me.
Every since FNB brought out Metro bank it has been a totally headache. Constant fees, they hold your withdraws for 3 days before processing which mean your balance look as though you have a lot of money were in fact you don't which causes you to be charge over withdraw fees. They will charge you over withdraw fees plus electronic fee, so you'll get be charged twice in one transaction. Oh did I mention they will allow electronic transaction to go through even if you don't have any money in the bank. I was in the process of cl... read more
Frequently asked questions about Regency Finance Company
How is Regency Finance Company rated?
Regency Finance Company has a 3.9 star rating with 79 reviews.
When is Regency Finance Company open?
Regency Finance Company is open now. It will close at 5:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com