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Regal Oaks Dental, Hiren Patel DMD PA

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1.0
2 reviews
|Dentists|Charlotte, NC 28212 United States

6708 Regal Oaks Dr, Charlotte, NC 28212 United States

(704) 536-0269

http://www.regaloaksdental.com/

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About

After earning his Doctor of Dental Medicine (DMD) degree from Boston University Dental School in 2004, Dr. Hiren Patel practiced in Connecticut for four years. Because he found Charlotte to be a balanced place to raise a family, he made NC his home and opened Regal Oaks Dental Office in 2008.

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Chiqueta J. review for Regal Oaks Dental, Hiren Patel DMD PA
Chiqueta J. on BirdEye

3 months ago

06/27/2022, 00:57 AM
Worst dental practice ever!
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Chiqueta J. review for Regal Oaks Dental, Hiren Patel DMD PA
Chiqueta J. on BirdEye

3 months ago

06/27/2022, 00:57 AM
1.0 star rating Oh my goodness, where do I start? My child had a chipped tooth last year so I took her to the dentist here. The dentist was good with her as usually. Let me preface this that the dentist there is good, it is just the unprofessional office staff. They continue to send emails and texts for my child services and I tried to suck in the bad service I experienced and take in that she was comfortable with the dentist when she went there last time. I called to get a dental screening for her school. They quoted me a price and then scheduled an appointment to 4 pm. I guess that was too simple! I received a call back that they had to speak to the office manager to get approval and asked for me to send over the form. The form was sent right away. I waited a little bit and just called in to confirm the phone was sent. I asked to speak with Cathy, was told she was assisting a patient and was placed on hold for an extensive time. When the hold was over, I was told that they wanted to make sure it was legal and they went on and on about my review that I made last year. My review had nothing to do with my daughters service and about the customer service I received (which again was a problem). We already addressed my review in the past where I had to ask them to stop calling me about it because they could have made it right when I was there not after a review. I make it a practice to tell the companies my issue to get it resolved and only do a review when there is terrible service with resolution. I would have thought this would have been better a year later and would have even moved on if they would have said they could not have done it from the beginning with some type of explanation. However, they wasted my time and kept talking about a past review. This would have been an opportunity to show improvement but it is even worst. Beware!!!!
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