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Refinements

3.9

About this business

Browse beautiful garments, silk scarves, handbags, and high heels from all your favorite designers in one place -- and never pay retail. From the moment a consignor brings an item to us, to the moment we hang it on the rack, we pay attention to the details. Our commitment to quality and our network of fabulous consignors allows us to offer our pieces for a fraction of retail costs. Whether you're looking for a mother-of-the-bride gown, the perfect statement necklace, or just a little afternoon retail therapy, we're sure our ... read more

Location details

5850 Fayetteville Rd #103, Ste 103, Durham, NC, 27713, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.941 reviews
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Nancy Dibenedetto Gray's profile image
Nancy Dibenedetto Gray 
recommend  Recommended
5 years ago

I visited this Boutique yesterday and was very impressed. The store is well laid out and had a nice selection of clothing and accessories. I picked up two beautiful necklaces that I just love. 

Julia Beth Bolick's profile image
Julia Beth Bolick 
recommend  Recommended
5 years ago

The coordination of colors bespeaks of an eye that sees the different combinations.. In doing so, patrons are able to discern the clothes they want for themselves. A gracious lady owns this diverse clothing establishment.. give her a chance... 

Delois J Prince's profile image
Delois J Prince 
5 years ago

Went in after a team lunch at Bocci and was in there for about 10 minutes without so much as a hello or acknowledgement from the salesperson. I’ll spend my money somewhere else. 

Chevone Nannette's profile image
Chevone Nannette 
7 years ago

I don't think Black People are allowed in this store based on the treatment I received! My star is for the nice clothes, but customer service is very poor!!! 

Business response:

I apologize that our customer service wasn't up to par this time, Chevone. I want to assure you that I would never want anyone to feel discriminated against or feel unwelcome at my place, and I'm sorry that I gave you a poor experience when you came by. - Cynthia of Refinements Inc. 

Marie Ava's profile image
Marie Ava 
7 years ago

I generally enjoy shopping at Refinements Resale Boutique, however today was clearly not one of my best experiences. On Thursday afternoon I shopped for 22 minutes in the boutique. During this time, I have never felt so totally ignored by the usually sweet owner. Today it was clear that she was more interested in setting up her Twitter and Facebook accounts than providing good customer service. She spent and entire 20 plus minutes on the phone chatting about getting her business connected with social media. Sadly, she never ... read more

Cynthia Zajac's profile image
Cynthia Zajac 
8 years ago

Love Refinements Boutique! Very impressed with how perfectly organized everything is. Quality clothing at impressive prices. Complete your outfit with shoes, purses, jewelry and a variety of accessories sold here. 

Ellen Farber's profile image
Ellen Farber 
8 years ago
Sarah Cooper's profile image
Sarah Cooper 
9 years ago

I absolutely love Refinements! I am never disappointed when I visit. I'm always impressed with the quality of the merchandise and the great prices. It's my fav consignment store!!! <3 

Business response:

I'm over the moon about how much you love our store, Sarah! I hope you've been back in to see us recently, even though you left this review a while ago. See you soon. - Cynthia of Refinements Inc. 

Vicki Krier Trapp's profile image
Vicki Krier Trapp 
10 years ago

One of a kind in consignment stores...great prices, great staff, great location, great choices! 

Frequently asked questions about Refinements

How is Refinements rated?

Refinements has a 3.9 star rating with 41 reviews. 

When is Refinements open?

Refinements is closed now. It will open tomorrow at 9:00 a.m. 

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