Reef Encounter's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Reef Encounter

4.6

About this business

Location details

100 Abbott St, Cairns City, QLD, 4870, Australia

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6488 reviews
Select a rating
Jennifer Ciccone's profile image
Jennifer Ciccone 
a week ago

We did an overnight in January. Highly recommend this! You get plenty of time in the water and the reef at 6 am was so packed with active wildlife. Tea made sure our less confident swimmers could enjoy snorkeling and even sent a friendly crew member, Jack to guide us. Dylan provided a knowledgeable intro to diving for one of our group that was the trip highlight for them. Angelica gave us thorough site briefings that sent us to the most interesting and beautiful spots for snorkeling or diving as appropriate. It was clear the... read more

Selina Cheng's profile image
Selina Cheng 
a week ago

Great meal and great service. Updeck dinning experience was awesome. Really like crew members especially Ben. 

marcela tejada's profile image
marcela tejada 
a week ago

We spent one night at the Reef Encounter at the Great Barrier Reef and had an incredible time thanks to our diving instructor David. David, Thanks for making our overnight stay at Reef Encounter unforgettable. Your patience and knowledge made all the difference - we had an amazing time diving the Great Barrier Reef and hope to come back very soon😊 

zizhao wan's profile image
zizhao wan 
a week ago

I joined the 3 days / 2 nights liveaboard package and completed my Open Water Diver course during the trip. Overall, it was a very good experience, and I successfully finished the course by the end. I would especially like to recommend David, the dive instructor. He is very patient, explains both the theory and skills clearly, and has his own effective way of teaching. As a student, I felt relaxed and well supported during the whole learning process. I highly recommend him, and I hope it will be possible to request him as an... read more

Andre Adam's profile image
Andre Adam 
2 weeks ago

A mixed experience with reef encounter. They have a policy not to refund where they cancel a trip due to weather after the trip has started. In my instance they bought people out to the reef then told them they would be going back that evening meaning some people lost days worth of diving and booking with no refund. This means they have collected thousands of dollars from people for no service provided. Also witnessed an unpleasant interaction with one of the dive crew where they yelled at a diver for being 5min over the all... read more

Frequently asked questions about Reef Encounter

How is Reef Encounter rated?

Reef Encounter has a 4.6 star rating with 488 reviews. 

When is Reef Encounter open?

Reef Encounter is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com

Popular in Cairns City, QLD