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Redirect Health - Phoenix, AZ

4.6
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About this business

Redirect Health helps people navigate the very complex and broken healthcare system. We help them avoid appointments and costs when there not needed, and we make sure they don't overpay. 

Location details

13430 N Scottsdale Rd #200, Phoenix, AZ, 85254, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.63,562 reviews
Select a rating
Timothy S.'s profile image
Timothy S. 
on Birdeye

11 months ago

I have been extremely happy with ReDirect Health. They have been professional and caring to my needs. This is how health care should be! Thank you for everything you’ve done for me. 

pale luna (.'s profile image
pale luna (. 
on Birdeye

a year ago

Godawful. The providers THEY refer me to don't accept their crap insurance! I'm ready to pay out of pocket at this point. I need help and I'm not getting it. 

Alan S.'s profile image
Alan S. 
on Birdeye

a year ago

I am having a terrible time getting my bills paid. I have had my claims "escalated" numerous times. The company has offered my providers 46% of the bill and will not allow me, the patient to pay the rest of the bill. They are not in the contracted provider list and do not have to accept the small payment. My procedure was preapproved well in advance of the appointment but after the fact they are trying to pay 46%. I am requesting refund of 54% of my past years premiums so I can pay my providers. D+ Rating wit... read more

Annette M.'s profile image
Annette M. 
on Birdeye

2 years ago

If I could give a zero I would. You are given a virtual card to pay providers. Doctors do not accept "virtual" payments. AKA fake money. So, YOU pay the doctors. Then that goes towards your deductible. I had a virtual visit with a Doctor and was charged $89. I contacted Redirect Health and was told that I had to tell them about the visit first of it wasn't covered. To submit a receipt and be paid back. Major procedures aren't covered in the 1st year. Screwed up!! Not real insurance. I pay $100 a month for nothing. This is th... read more

Mackenzie N.'s profile image
Mackenzie N. 
on Birdeye

2 years ago

Redirect does a horrible job coordinating care, and takes an insane amount of effort on our end. The patient is solely responsible for getting information to them, they never keep track of what you’ve paid on your deductible and fluctuate what they are willing to cover as far as DME and prescriptions go. Good luck if you need anything urgently because you’ll be fronting the money and crossing your fingers that they reimburse you, which has yet to actually happen for us. After paying nearly $4,000 in medical supplies, we were... read more

Frequently asked questions about Redirect Health

How is Redirect Health rated?

Redirect Health has a 4.6 star rating with 3,562 reviews. 

When is Redirect Health open?

Redirect Health is open now. It will close at 5:00 p.m.  

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