Red Roof PLUS+ San Antonio

Brittany McCool 

on Google

9 months ago

My step mom had my daughter here, 2nd night in a row and she called us homesick, so of course we came to get her... the lady at the front wouldn't let us walk down the hall (literally 1st floor, 5 mins tops to grab her and her bag and leave) and she kept telling us it's policy for no visitors... well ok but my 4 year old is here and wants to go home and she has bags so 🙃 that policy is ridiculous to this extent. Worry about putting something in the lobby or making this place nicer. The front lady was hard to understand and ... read more

Ms.Lex. Lex. 

on Google

9 months ago

I stayed here on two occasions, months apart. The motel has undergone renovations. Elevator was broken each stay, what’s the hold up with repairs??? When you pay the incidental fee, there’s a $2.50 service charge that isn’t refundable. The service fee makes me feel robbed, at least give me a bottle of water in exchange. So, I’ve essentially donated $5. to this establishment. Towels and sheets quality are POOR, this is why they are stained. Bring your own towels! The owners are taking short cuts and the cheap route with their... read more

Ana Ortiz 

on Google

9 months ago

Don’t go here, the “remodeled” rooms have roaches, ac take hours to cool. Elevator was broken. They don’t have any people in the hotel but they say they’re booked, TVs also don’t work. If you travel alone, I do not recommend. 

Perzalberto 

on Google

9 months ago

worst places to stay. The front desk man is extremely rude I really didn’t like his behavior. However, the lady at the front desk is completely different. She’s professional, kind, and hardworking even cleaning and helping customers at the same time. I felt bad for her because she truly deserves a better place. I truly felt bad seeing how hard she works. I even offered her another job, but she is very loyal to this place. Please check the reviews before booking, and if you do decide to stay here, try to check in when she is ... read more

LaMar Ward 

on Google

10 months ago

The gentleman at the front desk is very rude when you talk to him on the phone but in person he seems very calm the bed sheets had stains in them i asked to switch rooms twice the gentleman at the front desk was being very rude about me wanting to change rooms with awkward stains on them i called back a month ago to get some itemized receipts the gentleman was so rude I had to call corporate I wouldn’t advise anyone to stay at this hotel let them go out of business for all I care