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Red Roof Inn & Suites Newport – Middletown, RI
- Hotels
- Melville, RI
About this business
Location details
1359 W Main Rd, Middletown, RI 02842, Melville, RI, 02842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very disappointing customer service and unprofessional management. I had a very unpleasant experience at this hotel. Due to a mistake made by the front desk staff, I was charged twice for the same stay. The employee acknowledged the mistake and promised a refund. However, instead of correcting the error, the hotel manager refused to issue the refund and made changes to my original reservation without my permission. What disappointed me most was not the mistake itself, but the management’s attitude and complete unwillingn... read more
I payed over 600$$ for a room for two nights. The gentlemen at the front desk wouldn’t allow two of the people with me to stay while two others left. I payed for 4 people to be in my room. He tried charging me an extra 150$$. Horrible customer service. I wouldn’t recommend this place to anyone.
Clean room. Friendly staff.
Frequently asked questions about Red Roof Inn & Suites Newport – Middletown, RI
How is Red Roof Inn & Suites Newport – Middletown, RI rated?
Red Roof Inn & Suites Newport – Middletown, RI has a 4.2 star rating with 463 reviews.
When is Red Roof Inn & Suites Newport – Middletown, RI open?
Red Roof Inn & Suites Newport – Middletown, RI is open now. It will close tomorrow at 12:00 a.m.
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