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EthanDuke on Citysearch
13 years ago
12/30/2008, 02:00 AM
What a mess! – Red Rock Chem Dry was scheduled to clean our carpets on a recent Saturday afternoon. We had used them before. We wanted them to clean a living room, small dining area and the hallway. They showed up one hour past the scheduled time. There were only 2 chairs in the living room, yet they persisted that they had to be moved. We had moved everything form the living room except 2 chairs. When they moved them, they took a divot out of our door jam to the bedroom. The carpets were wet until the following morning. We were charged $350.00 dollars! The manager was called and offered to come fix the door jam with some putty and a hair dryer. We fixed it ourselves. We will not do business with them again.
Ken D. on Insider Pages
15 years ago
12/04/2006, 01:34 AM
Wow!!
This company has a new truckmount that really dries in less than two hours! I called to get service and was greeted with a nice person on the phone that was very helpful. I scheduled my apointment and the technician that arrived was very knowledgable and exceeded my expectations. I would recommend this company to anyone who cares about their carpet without hesitation!!! A+++++
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