This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Red Robin Gourmet Burgers
- Restaurants
- Lincolnshire, IL
About this business
Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more
Location details
295 Parkway Dr, Lincolnshire, IL, 60069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The kitchen staff is not wearing masks.
Business response:
That's concerning to hear. Please share the specifics with us at https://sforce.co/39RyxKi or 1 (877) 733-6543 (M-F; 9 AM - 6 PM MT) so we can follow up.
1Star So my wife and I just ate dinner there tonight 12/16/19 at 6:15 pm. We walked in and stood at the hostess stand for over a minute before being greeted to be seated. Placed our order at 6:20 pm. Also the restaurant was pretty empty compared to all the other Red Robins I've eaten at. We didn't get our food untill 6:48 pm (after telling the waiter we needed to leave by 7) my wife's order was wrong. It was supposed to a lettuce wrap instead of a bun. I had to go and find and tell our waiter. He can back dropped it off in a... read more
Business response:
We’re disappointed you didn’t have a great experience! Please send us a message at https://sforce.co/2sCn7IM or call 1 (877) 733-6543 so we can follow up. Thank you, John.
Everything was great... service and food. Our waiter was the best!
We went to celebrate my birthday. Our waiter was completely inept at handling his job. When we complained that it was taking way too long, management did not a thing to help him. All our orders came out wrong or ice cold. We literally walked out without eating. Most disappointed.
My mom and I went out to have a nice meal and left very upset. I have never had such a bad experience at a restaurant before. I love Red Robin but I will never go to this location again and am going to tell everyone about my experience. I heard yelling and looked over at the kitchen and saw a guy named Brian screaming and getting in another waiter's face. He dropped a tray on purpose for the other guy to pick up. Plus my drink was never brought to me. I can go on and on. What a horrible experience. You need to get new people... read more
Food menu offers a wide variety of good tastes.
Good food casual place to eat
Superior customer service by Ethan our waiter tonight, who was also bartending. Very friendly and informative about the menu.
Frequently asked questions about Red Robin Gourmet Burgers
How is Red Robin Gourmet Burgers rated?
Red Robin Gourmet Burgers has a 4.1 star rating with 983 reviews.
When is Red Robin Gourmet Burgers open?
Red Robin Gourmet Burgers is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com