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Red Robin Gourmet Burgers

4.3

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

6500 N Illinois St, Fairview Heights, IL, 62208, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.32,747 reviews
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Danny's profile image
2 years ago

Good food, bad service I have a split view on this red robin. The food here is just as good as any other red robin but the service is not good. The waitress we had was not friendly at all and all she did was complain about how long she had been working. 

Cheri Weeks's profile image
Cheri Weeks 
recommend  Recommended
2 years ago

Best burger with egg ever! Amazing! 

Kimberly Cinelli Hampton's profile image
Kimberly Cinelli Hampton 
recommend  Recommended
2 years ago

Best burgers and service in Fairview Heights! 

Amy Harvey Venus's profile image
Amy Harvey Venus 
3 years ago

I ordered raspberry tea got lemonade, ordered crispy chicken sandwich got grill. how much can you screw up in one order 

Angie Newell-Hammond's profile image
Angie Newell-Hammond 
recommend  Recommended
4 years ago

I absolutely love this location in Fairview Heights, Illinois. I think I have only had one time when I got less than perfect service and that time it was right at the beginning of all this Covid-19 stuff, so they were learning new processes while the customers were learning new processes and it was just hard on everybody. The staff is always very courteous. Quality checks on the food is done perfectly, as I've never been missing anything from an order even down to the condiments and sides of sauces. Also an important note is... read more

Business response:

Hi, Angie! Thanks so much for sharing this feedback with us. We strive to provide excellent service, and we're so happy to hear that you've enjoyed your visits with us. It's always a pleasure to serve you, and we'll be sure to share the kudos with our team. Have a great evening, and see you again soon! 

Michael Slape's profile image
Michael Slape 
recommend  Recommended
4 years ago

One of our favorite places! 

Business response:

Thanks, Michael! 

Devon Piroska's profile image
Devon Piroska 
4 years ago

Order our food at 4:15 didn’t get till 5 and food was cold and messed up our order. Will never eat here again. 

Business response:

We're sorry to hear this, Devon. Please send us a message at https://sforce.co/3bSrkLh or call 1 (877) 733-6543 (M-F; 9 AM – 6 PM MT) so we can follow up. Thank you! 

Judy Glasgow's profile image
Judy Glasgow 
recommend  Recommended
4 years ago

service and you were open for indoor dining,!! husband had the Artic fish &fries..delicious. I had a hamburger with carmalized onions etc. also delicious and perfectly grilled 

Business response:

Glad to hear you enjoyed it so much! Hope to see you both back in again soon! 

Lynn Hale's profile image
Lynn Hale 
recommend  Recommended
4 years ago

delicious food, free refills on fries, good portions, fresh ingredients 

Business response:

Thanks, Lynn! 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 4.3 star rating with 2,747 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open on Monday at 9:00 a.m. 

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