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Red Robin Gourmet Burgers

4.2

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

1025 Vann Dr, Jackson, TN, 38305, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,387 reviews
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Megan McKee's profile image
Megan McKee 
4 years ago

This location is denying access to the Red Robin in Jackson for not wearing a mask or breaking HIPPA and showing medial documents of medical conditions. Someone today was told that They had to wear one to the seat and then could take it off. They told them it could send them into a seizure and she would be calling an ambulance and she said well you are welcome to order take out. When They told her They didn’t live in the area and was trying to eat a birthday dinner with a cousin that also didn’t live in the area she said the... read more

Blake N Ashley Williams's profile image
Blake N Ashley Williams 
4 years ago

Had to ask several times for ranch, mustard, lemons and still didn’t get them. Also got no endless fries with the burger so had to eat half of it without them. Terrible service. We won’t be back. 

Business response:

We’re disappointed you didn’t have a great experience! Please send us a message at https://sforce.co/2GVDYNU or call 1 (877) 733-6543 (9 AM - 6 PM MT) so we can follow up. Thank you, Blake! 

Craig Loberg's profile image
Craig Loberg 
recommend  Recommended
4 years ago

Friendly wait staff, good food. 

Business response:

Thanks, Craig. It was great seeing you, and we hope you'll drop in again, soon! 

Brittany Stansell's profile image
Brittany Stansell 
4 years ago

they are awful. slow and no service. 

Business response:

That's not what we like to hear, Brittany! Please send us your information at https://sforce.co/2HjxoRJ or call 1 (877) 733-6543 (M-F; 9 AM – 6 PM MT) so we can follow up. Thank you. 

Jon Benjamin Sharp's profile image
Jon Benjamin Sharp 
recommend  Recommended
4 years ago

Everything was great. Family atmosphere and awesome food. 

Business response:

We're glad you enjoyed your visit, Jon. It was a pleasure serving you, and we hope to see you again, soon! 

Amy Mason's profile image
Amy Mason 
recommend  Recommended
4 years ago

friendly staff great food 

Business response:

That's what we like to hear! Thanks a lot for sharing. Hope to see you back in again soon! 

Mandy Hollinshead's profile image
Mandy Hollinshead 
5 years ago

Covid must have killed the good service, because we couldn't find it anywhere. No Avocado on my BLTA and we had to get up from the table to find our nonexistent waitress to ask about getting some. Apparently they were out of Avocado but didn't intend on telling the person ordering a sandwich that obviously comes with it. Just FYI, running past the table once to say are yall ok doesn't count as checking on your customers. Worst service here ever. 

Business response:

We’re sorry to hear this, Mandy! Please send us a message at https://sforce.co/344HmzG or 1 (877) 733-6543 (M-F; 9 AM – 6 PM MT) so we can follow up. Thank you. 

Kenady Perkins's profile image
Kenady Perkins 
recommend  Recommended
5 years ago

the mac and cheese is da bomb 

Business response:

Thanks, Kenady! 

Vannessa Marie Briggs's profile image
Vannessa Marie Briggs 
recommend  Recommended
5 years ago

consistently wonderful food. consistently wonderful wait staff. Stella on draft? y'all missin out. shout out to Cassie my waitress today! keep doing it girl! 💜💜 

Business response:

Thanks for the love, Vanessa. It was a pleasure serving you! 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 4.2 star rating with 2,387 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is open now. It will close at 6:00 p.m.  

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