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Red Door Vacation Rentals

4.0

About this business

Location details

214 S Willow Street, Woodland Park, CO, 80863, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.04 reviews
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Claire J's profile image
Claire J 
4 years ago

Very poor communication and I spent a good chunk of my vacation cleaning our condo. Unfortunately, our experience was poor. We spent a meaningful amount of money to us to get away for a week and chose a condo at The Sanctuary through Beach Pros Realty. We called the day of check in. We were told our room was ready and drove to the office to pick up our welcome packet only to be told our room was not ready. Once it was, we arrived to unload and the elevators were not working. I called to see if there was a trick to get them ... read more

Dana M.'s profile image
Dana M. 
4 years ago

We have lived in our rental house for almost 2 years always paid on time. Weve had to replace 4 GFI plug ins and the kitchen lighting on our own. We were told we would get reimbursed but never did. The sinks in the master bathroom have late since weve moved in, both toilets upstairs have leaked since April, the fence on one side of our yard is literally being held up by our trash cans since April and nothing has been fixed. After calls weekly or more and emails this continues to be an issue. We are moving out early as they c... read more

Business response:

****:Here at NB Leasing we take property repairs seriously and follow procedures for repairs as outlined in the lease. Beyond that, we also value good relations with our tenants, and part of that means having two-way honest discussions. Frankly, I find your review to be an embellishment of fact and in some cases flatly disingenuous. It is ironic that the timing of your all of a sudden bad review and criticism comes at the time you are planning to terminate your lease early and moving out of the state. Lets break this down an... read more

Dana M.'s profile image
Dana M. 
4 years ago

We have lived in our rental house for almost 2 years always paid on time. Weve had to replace 4 GFI plug ins and the kitchen lighting on our own. We were told we would get reimbursed but never did. The sinks in the master bathroom have late since weve moved in, both toilets upstairs have leaked since April, the fence on one side of our yard is literally being held up by our trash cans since April and nothing has been fixed. After calls weekly or more and emails this continues to be an issue. We are moving out early as they c... read more

Business response:

****:Here at NB Leasing we take property repairs seriously and follow procedures for repairs as outlined in the lease. Beyond that, we also value good relations with our tenants, and part of that means having two-way honest discussions. Frankly, I find your review to be an embellishment of fact and in some cases flatly disingenuous. It is ironic that the timing of your all of a sudden bad review and criticism comes at the time you are planning to terminate your lease early and moving out of the state. Lets break this down an... read more

James F's profile image
James F 
4 years ago

The house called shifting sands is a beach home to stay away from. It's to hot to enjoy your hard earned money. Stay away from Beach Pros Realty as the do not care about their customers. 

Ana P's profile image
Ana P 
4 years ago

SWIPE LEFT - Reviewing **** *********** Rd, Vacation rentals has become a thing for me. I always leave home with high hopes as the photos, provided online are so wonderful - the expectation is that when you get to the weekly rental ****** for 1 week) that it will be clean and beautiful. Here is the good part - **** *********** (Beach Pros) is spacious with 3 floors, allows for privacy for family and open areas for fun. There is Plenty of parking. The Rental is directly - Across from the beach access - with clean empty beach.... read more

Marty G's profile image
Marty G 
4 years ago

I planned a vacation to Ft. Morgan, Alabama back in February 2020. The trip was planned for Sept 14-18. I left Oklahoma on the 13th of Sept. During my trip I heard of a tropical storm that might hit the area. I contacted Relax on the Beach and was told everything was fine not to worry. I arrived at my condo located at **************** Dr. Gulf Shores. At the time of my arrival, there was very high winds and the waves were up to the stairs, leading up to the condo. I contacted Relax on the Beach again and was told everything ... read more

Business response:

Hi *****, Thanks for your feedback. Please understand we make it very clear to all of our guests that travel insurance is available for purchase. As a matter of fact, we highly recommend it. Travel insurance is an "opt out"when you reserve one of our properties online. We recommend the purchase of travel insurance for the exact situation you experienced. You elected to self-insure. We aren't at liberty to refund your money because the money doesn't belong to us. It belongs to our owners whom we represent. Travel insuranc... read more

Nitisha M's profile image
Nitisha M 
5 years ago

Beware of these owners of the listing La Playa Grande". They cancelled our rental for Labor Day three weeks prior to our dates despite taking half the payment a month ahead of time without any explanation but blamed it on the "pandemic". Yellow bird issued a standardized email apology but again, did not provide an explanation and wouldn't even give us a call back which was extremely unprofessional. Instead, they just sent us an email response despite us requesting a call several times. Very unprofessional! 

A. K's profile image
A. K 
5 years ago

Terrible. Will not honor cancellation policy that is in plain print. 

Richard B's profile image
Richard B 
5 years ago

Booked Azure in Okaloosa Island Fl in December 2019 from 5-15 to 5-22 with Wyndham. Recently the governor banned beach rentals due to Covid-19 Until the 19th. Wyndham is refusing to refund payment on a stay they CAN NOT honor. Offered a credit on future stay! I've rented from this company for over 20 years.... never again! 

Frequently asked questions about Red Door Vacation Rentals

How is Red Door Vacation Rentals rated?

Red Door Vacation Rentals has a 4 star rating with 4 reviews. 

When is Red Door Vacation Rentals open?

Red Door Vacation Rentals is open now. It will close at 5:00 p.m.  

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