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ReceptionHQ US
- Consumer Services
- Phoenix, AZ
About this business
Location details
Suite 904 2600, 2600 N Central Ave UNIT 904, Phoenix, AZ, 85004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:00 p.m. | |
| Tue | 5:00 a.m. to 7:00 p.m. | |
| Wed | 5:00 a.m. to 7:00 p.m. | |
| Thu | 5:00 a.m. to 7:00 p.m. | |
| Fri | 5:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mina was awesome! We had an incident where we were receiving repeated calls that were spam in nature (probably using some type of AI generated software). Mirna quickly and effectively assisted us with our issue and was so professional and polite while doing so! We are very grateful for her help. She is an excellent example of the type of service we have received thus far! Thanks so much, Mirna!
Customer support team member Aston was very helpful. We reviewed my options and got my account set up the way I had intended it to be from the onset. There are more features available than the initial onboarding presented. After our conversation, he followed up with a summary email which is most appreciated. Thank you.
I just started working with ReceptionHQ. They were great at getting my scripts lined up in their software to make sure the ReceptionHQ team sounded like they were in my office when they start taking the calls. I worked with Julie on the customer experience team to get started she was great at getting back with me quickly and helping me make sure everything was perfect before we turned everything on. So far, my experience has been great and I'm excited to keep working with them!
We went 4 months without getting a call and realized that they did not set up properly. Once we decided to cancel and go in a different direction, we could not get any assistance in porting or transferring the number to our new service. I asked to speak with someone that can assist us and let us know the process and no one could help.
Had the pleasure of speaking with Ashton today! What a gem. I'd had a small issue with my account and Ashton was so attentive, patient, knowledgeable, and courteous. In an effort to help resolve the matter for me, he said he would email me all the information I needed...and within ten minutes of ending our call, I received that email and was quickly able to resolve my issue! Now THAT is what customer service looks like! Thank you, Ashton!! And thank you Reception HQ for hiring such a stellar member of your Customer Experienc... read more
Frequently asked questions about ReceptionHQ US
How is ReceptionHQ US rated?
ReceptionHQ US has a 4.5 star rating with 107 reviews.
When is ReceptionHQ US open?
ReceptionHQ US is closed now. It will open on Monday at 5:00 a.m.
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