Rebound Surgery Center – Southwest Washington Regional Surgery Center

Anthony Moffatt 

on Google

a month ago

I have had nothing and I mean nothing but problems over the last 5 years. Miss diagnosis, trouble getting them to cooperate with state and federal agencies such as SSDI, and complications with procedures. It's taking me years to finally get some answers. And I mean some. In the process of talking with lawyers now about possible malpractice. But they're the only ones that take My insurance in the area. This is the way things have been lately with health care. And they know it. And they certainly don't care. They don't care ab... read more

jess 

on Google

4 months ago

The Billing practices at this organization are horrible! They send you a bill five months to a year later out of nowhere and expect you to pay it right away. When you ask the office staff about it they tell you they don't know why a bill wasn't sent out but that you were obligated to pay it immediately. This has happened to myself and my husband, this is not acceptable! they also give you inaccurate arrival times which throws you off if you are needing to fast before your procedure. 

Har Cab 

on Google

9 months ago

This review is specifically about the nursing staff and support staff at the surgery center and Rebound offices. In a word, horrible! Pre op / post op nurse at the surgery center was extremely rude and unprofessional. I was (understandably) in a lot of pain post op. Nurse told me she could give me a pain med that was noted in my chart I could not take. I reminded her of this. Instead of checking to see what other pain med I could be given, she said it's either this med I could not take or nothing. That was beyond shocking. T... read more

Brady Lane 

on Google

a year ago

Was overcharged by almost double and I am still waiting for my refund for over-payment. Billing office was very unhelpful and rude, also my wife experienced extreme pain during procedure where several RN held my wife down. When she asked for something for the pain they told her no and sometimes that happens. Will never be returning here again. 

Julien 

on Google

a year ago

Danielle in the billing department was extremely rude and unprofessional to me today, while discussing a payment plan and attempting to make a payment. I had to callback after she hung up on me! However, I did get the issue resolved after speaking with someone else.