Realty Group Hawaii

Sweet Secret 

on Google

2 months ago

I was searching for a place to rent and came across a property listed by Realty Group Hawaii. I called their office to schedule a viewing appointment and spoke with Fannie. Unfortunately, the interaction was not a pleasant experience. From the start, she came across as impolite and lacking in customer service. Some of the words she used felt offensive, which was disappointing as someone genuinely interested in renting a property. A more polite and respectful approach would have been appreciated when speaking with a potential... read more

David Y. Park 

on Google

4 months ago

I had a very disappointing experience with this broker during a condo showing. She was rude, unprofessional, and repeatedly spoke in a condescending and dismissive manner. At one point she said, “This is your first time renting, right? I can tell,” which felt unnecessary and belittling. Whenever I asked reasonable questions, she responded with a sassy tone and frequently reminded me that “this is Hawaii” and that I needed to “get used to it,” rather than providing helpful or respectful answers. Renting a home is a significan... read more

Derrick Fenner 

on Google

7 months ago

Although being treated rudely was part of the problem, the larger problem is their policies. At some point, there needs to be a deeper examination of the fairness of their policies. 

Audrey Rogers 

on Google

8 months ago

The lady who helped us tour- Fannie- was unfortunately extremely unwelcoming. We felt very judged on our profession, and unamused by her passive aggressive comments. We walked in to tour the first unit and as we follow her in she states-before the door even closed- “Take your shoes off. This isn’t the mainland, this is Hawaii, take them off.” in a very stern, snarky tone. It was simply a mistake as we are not locals and still learning. Inside of the unit she stood in the corner silent on her phone, not informative in any way... read more

Shonda Parham 

on Google

9 months ago

Believe the other reviews. Just got off the phone with this company. The person I spoke with was extremely rude. I forgot her name because I was so focused on her horrible attitude and unprofessionalism. I canceled the showing. I don’t care how good the price is. I don’t want to deal with this company at ALL.