Reality Homes - Burlington - Model Home

Paula 

on Google

3 years ago

Update: Our home has been completed, currently living in it, and is absolutely incredible and beautiful! Thank you so much Reality homes! We are currently having our home built by Reality Homes. Currently are very pleased how it's coming together updates through the owners portal have been very helpful, and they have continued to assist with any issues that might or may have arise and I see the results along the way. Pamela has been incredible from the moment we signed to throughout the process of us picking out our fini... read more

D Young 

on Google

4 years ago

September 15th, 2020 Currently waiting for them to actually begin building. Got permits in July, 3 months ago. Not even forms for a foundation. Sure, the price is good but can you actually get that price without paying extra. Been thru 2 protect managers and 2 regional managers. Very little communication. Cari Anne was terrible. Never returned a call. This process is hard enough. Update- October 8th. We have forms for the foundation but no concrete yet and they just fired the project manager. Not sure if that wil... read more

Beverly Castro 

on Google

3 years ago

Did you know it's ILLEGAL to bar your customers from leaving a negative, but HONEST review? You probably didn't because you are so out of touch with your customers. This company is a complete joke, their staff will not return your calls/email/voicemails for weeks. Do not make the same mistake I did when choosing your builder on price. Reality has prices increases at least twice per year. Pam, the lady who signed us up in January told me to come in before they had their first increase of 2021. But she knew eventually I'd be s... read more

Bill Frost 

on Google

5 years ago

My son-in-law and daughter are using Reality Homes to build their new house, next to mine. I’ve been able to watch, first hand, the very very slow progress. Reality Homes is not good at following up on promises made. I’ve had a chance to talk to and listen to the project manager both with and without my kids. The project manager comes by every 2 weeks to check on progress and tell them what to expect next. Usually what they are told doesn’t happen. All the cabinets were delivered almost 2 months ago but still not installed. ... read more

Adam Morvee 

on Google

6 years ago

Horrible company. The Reality concept is great, however this is one of the most mismanaged companes I've encountered. I went in with low expectations because the price was right. Well I was wrong. The additional 9 months to build beyind what we were told cost us thousands alone. Not to memtion the time involved. Now weve been done for 4 months and they wont answer or get in touch about the punch list, which happens to include a kitchen cabinet. Fortunately being a home inspector I was able to fix many of the mistakes that w... read more