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Real-Time Leasing
- Property Management
- Eagan, MN
About this business
It’s hard to find a company that is innovative, embraces technology, and looks for opportunities to drive change the way we do. In order to be experts, we believe you have to understand both your core job function and the roles and responsibilities of others. This total approach ensures that each of our staff excels in the day-to-day execution of tasks, critical thinking, and excellent customer service. Our staff features a unique mix of skill sets specific to the industry along with fundamental talents among the best ... read more
Location details
1895 Plaza Dr Suite 100, Ste 100, Eagan, MN, 55122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We rented through Real Time for 3 years. During that time we always paid our rent on time and made sure we kept up with maintenance on the house. Communication was never really great but for the first 2 years they at least responded to emails and vm's or maintenance requests. It all started this year 2022 around about March. We were called and told a realtor would be coming to look at the house. Which was fine the owner wanted a quote on how much he could sell the house for. All fine and dandy right. Couple months go by and ... read more
We rented through Real Time for 3 years. During that time we always paid our rent on time and made sure we kept up with maintenance on the house. Communication was never really great but for the first 2 years they at least responded to emails and vm's or maintenance requests. It all started this year 2022 around about March. We were called and told a realtor would be coming to look at the house. Which was fine the owner wanted a quote on how much he could sell the house for. All fine and dandy right. Couple months go by and ... read more
This is honestly one the worst reality and rental companies iv interacted with and I've ever dealt with along a lot of unknowledgeable people. No one elver answer theirs phones, always goes straight to voicemail. Then I was told that I had to wait an extra few days due to the house being cleaned by a third party cleaner. I was ok with that. But when I arrived theirs spider weds and cob weds literally in 90% or ever corner in ever room. They make you pay an additional fee of about 40$ a month for maintence service an... read more
Would give 0 stars if I could
Walked to my place without permission. Wasnt even dress out the shower. I was charged underline fees. An also I was involved when I first moved in my place wasn't even all the way clean.
I am a landlord that has 4 units with Real Time Leasing as the property management company. Their fees were reasonable and their owner portal was helpful. Where we ran into major issues that eventually forced us to end our relationship with them only 8 months after signing our agreement is their consistent and systemic overcharging. From April to October of 2019, we were overcharged every month for managing a unit that was vacant. The fee was only $95 and it would be reversed after I pointed it out to them. The problem was t... read more
Business response:
Tom - I appreciate your review and candid accounting of what occurred. We welcome feedback to help improve our systems and internal operations. What happened was unfortunate, thankfully not every month, but still, should never have happened. I do not disagree with what you wrote about the concerns of the accounting department, we have since reviewed our policies and procedures and have taken action for change to occur immediately. Communication is also so important to our brand, and I apologize you felt that our quick respo... read more
The company is becoming money hungry. I have been a renter since 2017 and was just informed I have to pay an additional $100 to renew, stating admin fees. They also are going to start charging a fee to make payments. None of this requires work outside of their normal job duties. Absolute joke.
RecommendedThey have been a total pleasure to work with. Definitely recommend Janelle and her team.
Easy to deal with friendly people always keep us updated
Frequently asked questions about Real-Time Leasing
How is Real-Time Leasing rated?
Real-Time Leasing has a 4.3 star rating with 650 reviews.
When is Real-Time Leasing open?
Real-Time Leasing is closed now. It will open at 9:00 a.m.
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