This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
ReadyRefresh By Nestle
- Water Purification Services
- Elmsford, NY
About this business
Location details
5 Warehouse Ln, Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
DONT SIGN UP FOR SUBSCRIPTION! they will charge you hidden fees after you cancel, and the reason i canceled is because they increase the pricing after a while and the delivery guy made me carry the 5 gallons bottles up to my second floor, so not convenient.
This company is TERRIBLE! They show up 2 weeks after the scheduled delivery and they have no excuse aside from "that branch is backed up" so you go weeks without water. There is a hidden fee with the water cooler rental. When you cancel, they charge you "$50 refurbishment" fee. I will be reporting them to the BBB and disputing this charge. Selima in particular was of no help on their cancellation department and she hung up on me when I asked to speak to a manager. Go with Crystal Rock. It seems way more reliable.
They just keep rescheduling. I'm switching back to picking them up at Home Depot. Whoever runs this service should be fired. A lesson in terrible customer service.
Very poor service!!! I have been postponed now for 10 days!!! Now here’s the rub!!! They made a delivery right across the street from me. I thought I was next until I saw the taillights as he drove out of site!!! Managers and dispatchers need to be fired!!! One star is for delivery guy. He works hard!!!
If I could give a zero, I would. Our past several deliveries have been continuously delayed and when we call into speak to a customer service agent they merely assure us that our water will be delivered at the time listed. Instead, the day comes as well as an email indicating that they are delayed. My wife just called and instead of being amicable and trying to address our desire to stop our membership, the agent indicated to us that we would now have to pay a $50 refurbishment fee on our water cooler. This is unreal. I high... read more
Frequently asked questions about ReadyRefresh By Nestle
How is ReadyRefresh By Nestle rated?
ReadyRefresh By Nestle has a 1.7 star rating with 32 reviews.
When is ReadyRefresh By Nestle open?
ReadyRefresh By Nestle is closed now. It will open on Monday at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com