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ReadyRefresh By Nestle
- Water Purification Services
- Arbutus, MD
About this business
Location details
3604 Commerce Dr, Arbutus, MD, 21227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Primo Water Brands charges me a late fee every time I have a delivery. That is only 2 weeks after delivery. The invoice email always says $00 balance. No action needed at this time. But late fee shows up on my bill every time. I still am on hold with customer service after an hour. Customer service is awful. I will be looking for a new service.
I represent a state agency and let me tell you the absolute displeasure of having to work with this company. They consistently delay their deliveries and even skip my monthly deliveries. Absolutely gross incomptence. I was supposed to receive a delivery today, and yup you guessed it. Delayed. If I could give it 0 stars, I would. Also like someone said in a previous post, this only started when they merged with primo.
Just do any other water delivery service honestly, do not do ReadyRefresh/Primo. The convenience is not worth it. I’ve had so many issues over the years with this company. Do not use if you are disabled, mentally or physically. They deliberately take advantage of you with 0 remorse. Also, buyer beware: when you cancel your account they find these arbitrary bottles out of nowhere and charge you $6 per ‘missing water bottles.’ Just try to ask them where they get the number from LOL I apparently have 35 missing. Oh joy. 0/10, d... read more
I had a water delivery scheduled for June 13th and they've changed the delivery date every day since then. On June 26th, I was on the phone for more than an hour waiting to speak with someone. The young lady I spoke with said I'd get the water delivery on the 27th. I checked the app after 4 am on the 27th and it's been rescheduled to the 30th. I already reached out to a competing delivery service because this is ridiculous. Update: The water delivery service has improved tremendously since July/August. Also, I get the accura... read more
Driver is always smoking, spitting, and plucking his cigarettes on my lawn. It's so disgusting!
Frequently asked questions about ReadyRefresh By Nestle
How is ReadyRefresh By Nestle rated?
ReadyRefresh By Nestle has a 4 star rating with 694 reviews.
When is ReadyRefresh By Nestle open?
ReadyRefresh By Nestle is closed now. It will open at 7:00 a.m.
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