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RE/MAX Home and Land Property Management
- Property Management
- Pullman, WA
About this business
Location details
710 SE Bishop Blvd, Pullman, WA, 99163, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I rented from RE/MAX a year ago. I am coming back to leave a review because l've had terrible experiences with property managers these past months and am looking back at my experience here with so much positivity. Firstly, Tami is insanely good at her job. Any complaints about noise and trash is taken very seriously. Also, the properties are super clean at move in and they're very good about yard work, etc. I really can't recommend them enough.
Probably fine for a first renter/college student. They do their business entirely between 9-5 on weekdays, so be ready for walk throughs, tours, calls, etc to occur during those hours. They returned the majority of my security deposit, taking some for a carpet cleaning (standard in their contract). Interactions were mixed. Communication was prompt.
The rental application processor, Bonnie, rejected my rental application because they felt it was disrespectful that a call between us ended prematurely (due to a drop in cell service.) To be clear, no disrespectful/unprofessional/vulgar language was ever used in phone or email interactions between myself and Bonnie. The only reason they gave for me being turned away was "hanging up" on them. To me, this treatment screams of nepotism and/or discrimination. I also had issues regarding rental application policy transparency. I... read more
This is the first one-star review I ever give a business in Pullman. Look at the other reviews, and avoid at all cost. This is a landlord who takes "lord" very literally. Anything that goes wrong, it is on you to figure it out. They provide no support. All you receive are short, crude emails telling you to "read the lease." I am not sure if they have actual people or chatbots automatically answering emails. Absolutely horrible. I have been saving up to buy a house with a Re/max agent I knew and liked. But now after the exper... read more
Will overcharge/take advantage of college students. Have double charged us for cleaning after move out, nickel and dimed every aspect of our move out, and had rude service when communicating with them about the dispute. EDIT: They also charged us over $300 to cut our lawn while we were away for summer. And attempted to charge late fees during COVID moratorium (late fees were dropped after we reminded them this was illegal).
Frequently asked questions about RE/MAX Home and Land Property Management
How is RE/MAX Home and Land Property Management rated?
RE/MAX Home and Land Property Management has a 2.9 star rating with 116 reviews.
When is RE/MAX Home and Land Property Management open?
RE/MAX Home and Land Property Management is closed now. It will open at 9:00 a.m.
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