gsypolt on BBB
2 years ago
08/27/2020, 04:22 AM
I had a very poor recent experience with RC Auto. In 2017, I leased a 2017 Nissan Altima from them. They got the vehicle for me from Avondale Nissan. When I signed the paperwork for the deal, I knew I wanted to buy the Altima outright once the lease was up. According to the terms of the contract I signed, I could buy the car for $12,250.08. Bear in mind that this was the only contract I ever saw or signed. This was up until a week ago.
At that time, I got a message from someone at RC Auto to get in touch with one of their sales reps, who turned out to be the owner of the company. He forwarded me the contract from Avondale Nissan. I had *never* seen this contract. No one informed me about this until I let RC Auto know that I wanted to buy the vehicle. The difference that I would have to pay according to the Avondale Nissan contract was $264.98. To me, this was a classic case of bait and switch, not to mention outright deception from RC Auto. I made several attempts to discuss that with them, but they have refused to talk to me about it or email me. So I got in touch with Avondale Nissan today and will deal with them, no thanks to the deception from RC Auto.