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RBM of Alpharetta - Service Center

3.4

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Location details

345 McFarland Pkwy, Alpharetta, GA, 30004, United States

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WeekdayScheduleStatus
MonClosed
Tue07:30 a.m. to 6:00 p.m.
Wed07:30 a.m. to 6:00 p.m.
Thu07:30 a.m. to 6:00 p.m.
Fri07:30 a.m. to 6:00 p.m.
Sat07:30 a.m. to 6:00 p.m.
Sun08:00 a.m. to 4:00 p.m.
3.411 reviews
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Kathy Tuton's profile image
Kathy Tuton 
a month ago

After working with the Service Manager I will change my review with RPM. Craig is going above and beyond to help me with my issues. I will move them to 3 stars until I get my car back and the work completed. I am hopefully I will get my repairs done to the high standard they have alwayys held. 

Kathy Tuton's profile image
Kathy Tuton 
a month ago

HORRIBLE experience. Gave me a brand new service advisor who was clueless and does not listen. Didn't address my issues and only focused on non-issues. $1400 for an oil change!! Never be back!! 

Sammy Galperin's profile image
Sammy Galperin 
7 months ago

I’m extremely disappointed with my experience at this Mercedes-Benz dealership. I purchased a 2024 GLS 450, a vehicle that costs around $100,000, with the expectation that Mercedes-Benz would stand behind its product. Instead, this dealership appears to operate with warranty denial as the default response, not as a last resort. Despite clear evidence of a defective component, the service department refused to repair or replace the part under warranty. There was no meaningful diagnostic transparency, no good-faith effort to r... read more

Michael Kaido's profile image
Michael Kaido 
a year ago

I wasn’t going to place a review, last time I got harassment but when I saw another customer with same issue I decided to write it. This RBM service are absolute crooks. Couple of years back they kept recommending me more and more fixes for my sprinter. By the end was 5-6k cost with no fix. Truly should be criminal! 

That Guy's profile image
That Guy 
a year ago

6200 into a 10,000 dollar vehicle to fix ac. They cannot figure out how to fix but still bill 6200. Absolute crooks! 

Frequently asked questions about RBM of Alpharetta - Service Center

How is RBM of Alpharetta - Service Center rated?

RBM of Alpharetta - Service Center has a 3.4 star rating with 11 reviews. 

When is RBM of Alpharetta - Service Center open?

RBM of Alpharetta - Service Center is closed now. It will open tomorrow at 7:30 a.m. 

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