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RBC Royal Bank

2.4

About this business

Location details

1940 Eglinton Ave E, Scarborough, ON, M1L 4R1, Canada

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WeekdayScheduleStatus
MonClosed
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 8:00 p.m.
Thu9:30 a.m. to 8:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.4227 reviews
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Jamie Holmes's profile image
Jamie Holmes 
on Google
a week ago

ATM Vestibule went from 24 hours to closing at 11. That's fine, but they put up a sign sending you to the Kennedy Branch for a 24 hour ATM. Go to the Kennedy branch, they're closed with a sign sending you to Grangeway. Wasting people's gas and time. This is not the only experience I've had with them not caring about people's time and money. Pulling every account I have on Monday this bank's a mess. If you ever had to go in here you know exactly what I'm talking about. Slow service, had to withdraw money from an RRSP, they pa... read more

Charlene Ortega's profile image
Charlene Ortega 
on Google
2 weeks ago

I recently went through a very distressing financial situation involving fraud/scams, and it left me feeling overwhelmed and panicked. When I came into the bank, I was frantic and unsure of what to do. Terry took the time to really listen to my situation, which made me feel heard and supported. He immediately jumped into action—calm, knowledgeable, and reassuring every step of the way. His guidance helped me feel more at ease, and I left the bank with a sense of relief. Thank you, Terry, for your amazing service. I truly app... read more

Alice Chiu's profile image
Alice Chiu 
on Google
3 weeks ago
ShAfeen Shadnam's profile image
ShAfeen Shadnam 
on Google
a month ago

I opened a student banking account at this location, specifically to take advantage of the advertised AirPods offer. I asked the employee assisting me twice whether I could close the account before the first year ends without being charged, and she confirmed that I could. Later, in front of the Assistant General Manager, I asked again, and the AGM contradicted the employee and said I could not, but by then my account was already created. The AGM then responded rudely and blamed the me instead i really dont know why, instead ... read more

Zainab Dawari's profile image
Zainab Dawari 
on Google
a month ago

Very disappointed with the service at this RBC branch. I came on July 12, 2025 at 3:54 p.m. to get a bank draft and explained my situation clearly to a white lady wearing a blue shirt. She was extremely rude and dismissive — she did not care about my request at all and acted like she didn’t want to help me just because of who I am. Her behavior felt not only unprofessional but also racist and disrespectful. Thankfully, another staff member stepped in and helped me with respect and care. I really appreciate him, but RBC shoul... read more

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Frequently asked questions about RBC Royal Bank

How is RBC Royal Bank rated?

RBC Royal Bank has a 2.4 star rating with 227 reviews. 

When is RBC Royal Bank open?

RBC Royal Bank is closed now. It will open at 9:30 a.m. 

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