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RBC Royal Bank
- Finance
- Scarborough, ON
About this business
Location details
5125 Sheppard Ave E, Scarborough, ON, M1S 4N8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 8:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Dear RBC Customer Care Team, I am writing to formally file a complaint regarding the unacceptable behavior of one of your Financial Advisors: Mr. Bhavesh Patel during my scheduled appointment on Dec 06, 2025 Saturday at 2:30 PM at the Markham and Sheppard branch (5125 Sheppard Ave East, Toronto ON M1S 4N8). My husband and I arrived on time and provided all the documents we were instructed to bring for withdrawing fund from my RESP investment. The advisor informed us that the documents were not sufficient and that an addition... read more
I had a really good image of RBC until I visited this branch. All the staff are completely incompetent including the manager that has no hair. I went in simply because my online banking was not working. Like usual I called them and they said to visit the branch with an ID and the client card. I waited 30 mins in line just to get a rude employee telling me to come back within 5 secs of conversation. He did not even let me explain that your bank on the phone didn't tell me 2 ids. I asked for the manager then I tried explaining... read more
Door says ATM accessible 7am to 9pm but doors to ATM Lobby are locked currently 7pm
5125 sheppard ave east branch: Bad communication, longer waiting and handling time, non professional staff, its better to go another bank who respect their customers.
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.7 star rating with 307 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open at 9:30 a.m.
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