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RBC Royal Bank

2.6

About this business

Location details

100 MAIN ST NE, Airdrie, AB, T4B 0R3, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 8:00 p.m.
Thu9:30 a.m. to 8:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.677 reviews
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Liz Sheward's profile image
Liz Sheward 
4 weeks ago

Awful customer service. Been a client since 1999, trust me. Can’t get a simple answer to a quick question on the phone, the telephone menu is terrible and time consuming and pointless, no help there. So frustrating to deal with. 

Fatma11 Acchava's profile image
Fatma11 Acchava 
a month ago

Date: March 4, 2026
Time: Around 3:45 PM
Location: 100 Main Street NE, Airdrie, AB T4B 0R3 – RBC Branch Today I visited the RBC branch to update my 13-year-old son’s phone number on his bank account. Because he is a minor, his account is a joint account linked with mine. Unfortunately, my son forgot his debit card at home, and I also forgot mine. I opened the RBC mobile app on my phone and showed the employee both my account details and my son’s account information inside the RBC mobile Apps to confirm that I am the parent a... read more

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Jess Boese 
3 months ago

Not too helpful. Refused to do a phone call with my other bank to confirm information. No apologies just sent away. 

Shane Anderson's profile image
Shane Anderson 
3 months ago

This branch is in shambles lol what a joke dealing with this bank. Been a month without a debt/ATM card because the people that work here are incompetent. Now its a day before Christmas eve and I have no way of accessing my funds. Merry Christmas. 

Ekta Chavda's profile image
Ekta Chavda 
5 months ago

***** I want to give rating in minus if there was an option here. I was there for exchanging money and I had cash literally in my hand, asked “Cindy” to exchange it and without letting me know she withdraw money from my account and gave me my required cash. I told her I asked you to exchange not withdraw, later she was so arrogant and rude started arguing with me that you asked me to withdraw. If u can’t hear properly please ask twice and confirm it. And coz of her stupidity now I will be charged for money withdrawal. ******... read more

Frequently asked questions about RBC Royal Bank

How is RBC Royal Bank rated?

RBC Royal Bank has a 2.6 star rating with 77 reviews. 

When is RBC Royal Bank open?

RBC Royal Bank is open now. It will close at 5:00 p.m. 

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