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SALES AND SERVICE HEATING AND COOLING
3222 US-25 E, Tazewell, TN, 37879, United States
Get directionsMy AC stopped working midday on a very hot Saturday. Most of the repair shops I called were either closed or said they couldn't get to my repair that day. However, after calling Raymond Caylor, the repairman showed up 2 hours later. The repair was accomplished within a few minutes by a very courteous and friendly repairman. Often the bill does not reflect the amount of work required for a repair, but just knowing what to do to accomplish the task. If I have any future problems with my AC, I'll be calling Raymond Caylor.
I want to THANK YOU, Raymond Caylor, for the awesome job your crew did on our new install.. Our old unit, which was 27 years old, finally broke down. Originally installed by your company back in 1998.. That's a long run for a unit. We called you, and in 1 day, you installed our new unit. Totally professional, from our phone calls to the final completion.
Third time we have used them for service. Each time they have been out the same day, and diagnosed and fixed the issue. Our heat pump is over 20 years old and they have never tried to upsell us into a new unit. When our unit does die, they will be the company we will call.
While out of town on vacation, our house sitter called at 7 pm to tell us that the AC had quit working. We called Raymond who dispatched a tech out at 8 pm. Tech arrived, repaired issue and got AC restored. Tech called us after repair to explain what he found and how he restored service. This was such a great 5 star experience from the beginning to end. Very friendly and professional. I highly recommend Raymond and his team for your HVAC needs!
Raymond Caylor Heating & Cooling has a 4.6 star rating with 94 reviews.
Raymond Caylor Heating & Cooling is open now. It is open 24/7.
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