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Ray C Lapp Air Conditioning
- Heating & Air Conditioning/HVAC
- Oakland, MD
About this business
Location details
124 Service Center Dr, Oakland, MD, 21550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My elderly mother came home to no heat with her mini splits at her condo in Oakland Sept of this year. She called Aaron & Rob at Lapp/Highland to help. They diagnosed her system and found chewed wires on the outdoor unit. They could not order her the part in a timely manner and gave her quite the run around. I run a very large HVAC company on the west coast and told her we could get the part direct from factory quicker and could send the part out. I spoke with Aaron who told me they could get the part within 3 days. I said o... read more
Initially quite responsive to my issue with a system they installed less than a year earlier. After a few visits, they ghosted me and stopped responding. After over a 6 weeks of no contact, the manufacture Carrier recommend I contact another service provider to fix the system Lapp installed.
They performed substandard work and it was difficult to get them to correct the items I recognized as wrong as a layperson.
Frequently asked questions about Ray C Lapp Air Conditioning
How is Ray C Lapp Air Conditioning rated?
Ray C Lapp Air Conditioning has a 2.6 star rating with 5 reviews.
When is Ray C Lapp Air Conditioning open?
Ray C Lapp Air Conditioning is open now. It will close at 6:00 p.m.
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